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Issues with the web page ...

Issues with the web page eu5.fusionsolar.huawei.com/

Created: Aug 25, 2021 11:18:56Latest reply: Aug 26, 2021 01:36:44 500 5 0 0 0

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I'm having problems accessing the web page https://eu5.fusionsolar.huawei.com/

After log in it takes longer to display anything, and usually only shows a blank page with the error attached.

Can you please help with a workaround or solve the issue?

Attachment: You need to log in to download or view. No account? Register

webpage sun2000

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gzzz Admin Created Aug 26, 2021 01:36:44

Hello, friend.
It is recommended that you contact the PV team and include the SN of your device and they will help you with the problem.

Europe Email: eu_inverter_support@huawei.com

China and the Asia Pacific Email: solarservice@huawei.com

Latin America Email: la_inverter_support@huawei.com

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stephen.xu Admin Created Aug 25, 2021 11:20:29

Hi, dear

Please kindly wait for a minute.

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BetterMing

Created Aug 25, 2021 11:32:45

hello, dear.
You can clear the cache of the following browsers. Try logging into the site again.

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EngPedroRafael Created Aug 25, 2021 15:09:35

Hello,

I tried all that and continues with the same issue.
Even tried from an anonymous tab and from another machine, and the behaviour is the same.

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Tang_li Created Aug 26, 2021 00:55:25 (0) (0)
contact PV team Email: eu_inverter_support@huawei.com with your device'SN

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gzzz Admin Created Aug 26, 2021 01:36:44

Hello, friend.
It is recommended that you contact the PV team and include the SN of your device and they will help you with the problem.

Europe Email: eu_inverter_support@huawei.com

China and the Asia Pacific Email: solarservice@huawei.com

Latin America Email: la_inverter_support@huawei.com

View more

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convention：

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