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Issues that when customer Use a ViewPoint 9000 Series Endpoint to Make a SiteCall Through HTTPS, the Message "The network failed." Is Displayed

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【Symptom】

When you use a ViewPoint 9000 series endpoint to make a SiteCall through HTTPS, the message "The network failed." is displayed.

【Possible Causes】

The HTTPS SiteCall process supports TLS1.0 and TLS1.1, but not SSLV3. ViewPoint 9000 series endpoints support only SSHV3. Therefore, the ViewPoint 9000 series endpoints cannot be used to make SiteCalls through HTTPS.

【Procedure】

  • Standalone SC

    Log in to the SC in CLI mode and run the system-view sys-config common-config enable-sslv3 true command to enable SSLV3.

  • Embedded SC

    Open the registry, change the value of Enabled under HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\SSL 3.0\Server to 1, and restart the operating system.

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