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IPC6625-Z30 Live Video Tw...

IPC6625-Z30 Live Video Twinkle Every Few Minutes.

Created: Jun 15, 2020 19:55:02Latest reply: Jun 15, 2020 21:22:48 412 2 0 0 0
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Customer reported that The live video twinkle every few minutes, brightness of the image get higher for 1 second and then get normal again.


Product: IPC6625-Z30  V200R003C30SPC262


Please support to solve this issue.



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ariase88
Admin Created Jun 15, 2020 21:21:38

Hello ,
For this particular case I think a support ticket maybe required for further log and scenario analysis
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ariase88
ariase88 Admin Created Jun 15, 2020 21:21:38

Hello ,
For this particular case I think a support ticket maybe required for further log and scenario analysis
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  • convention：
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HAzcanio
HAzcanio Created Jun 15, 2020 21:22:48

Hi @heshamk :


At first sigth and based on your information, could be a missconection in the IP camera.


Could you tell us your troubleshooting? For a better understand.


Regards,


HAzcanio.

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