Problem description
The IPC6324-MIR Multi-Login pop up error message 'The Number of media streams reached the maximum value'.
Problem analysis
1. Collect the version of the IPC Camera:
IPC6324-MIR Version V200R002C10SPC200
2. When registering more than 3 accounts, it shows the error message below:
'The number of media streams reached the maximum value'.
Root cause
The IPC6324-MIR is limited to 4 Streams maximum. Not all camera with the same specification. Some camera allow more than 10 stream.
Multi-Login features is to control the multi user to log in at same time not included the Live Video Streaming.
Solution description
1. Verify the specifications of the IPC Camera from the user document.
It is not a bug. Just a limitation of this model on certain features.
Multi Streaming: Double Full HD ( 1080P ) Stream or Treble Streams (30/25fps)
(Note: Treble Stream - Three Stream)
2. The user can monitor the stream status from:
Settings ----> Media Stream
Example for the Case
Profile1 Setting: 1080p 3Mbps,
Profile2 Setting: 1080p 2Mbps,
Profile3 Setting: 720p 1Mbps
This setting is from the platform to this IPC Camera.
Double Full HD means Profile1 + Profile2.
Treble streams means Profile1 + Profile2 + Profile3 when in setting 25fps / 30 fps.
4 Streams is the ability of sending a stream from the IPC Camera.
You can get 4x Profile 1 Stream or 2x Profile1 + 2x Profile 2.
(Note : The max Stream is not indicated in the user manual or product manual).
