Got it
Huawei Enterprise Support Community
Community Forums Intelligent Video Surveillance
IPC page

IPC page

Created: Nov 18, 2021 07:33:06Latest reply: Nov 18, 2021 13:39:37 304 12 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
View the author 1#
Dear all,
recently I cannot log in web page of IPC, and I tried to reset device but it still doesn't work. Note I have enable active x control already with existing IP address as well.

Like (0) Dislike (0) Favorite(0) Share Report
Previous: When adding cameras to the IVS Client, it always shows offline
Next: Cannot power on
Featured Answers

Best answer

(2) (0)
Unicef
MVE Created Nov 18, 2021 11:05:40

Hello friend!

If you fail to log in to IPC web page, perform the following operations to rectify the fault:
Replace the device if the device cannot be started.
Ensure that the device supports Internet Explorer 8.
Add the device IP address to the list of trusted sites.
Enable options related to the ActiveX control.
Delete huaweica certificates that affect device access.
Uninstall the patch package that limits the minimum key length (1024 bits) of the website certificate that the browser can access.
Change the minimum key length of the website certificate to 512 bits.

Thanks!
View more
  • x
  • convention：

user_4411447
user_4411447 Created Nov 19, 2021 03:33:22 (0) (0)
Awesome guideline  

Recommended answer

(1) (0)
Y_T_Z
Admin Created Nov 18, 2021 13:39:37

Posted by Y_T_Z at 2021-11-18 07:38 Hello, dear!Which browser you use? You are advised to change your browser, clear the cache, and log  ...

Hello, dear!

Firstly, I suggest you check the Chrome version.

The IP camera supporting system and browser as below:

IP camera supporting system and browser as below:

For details, see PC Software and Hardware Requirements.


Also, what exactly do you mean when you say you can't log in? You are advised to take screenshots for feedback.

For example:

  • No login button

  • No response is received when a user clicks to log in.

  • Other Errors


I'll give you the following case, which I hope will help you.

Log in to IP camera

For deatails, see Login Camera Fault Collection.

View more
  • x
  • convention：

user_4411447
user_4411447 Created Nov 19, 2021 03:30:41 (0) (0)
nice  
Y_T_Z
Y_T_Z Reply user_4411447  Created Nov 19, 2021 04:56:53 (0) (0)
You are welcome!  
user_4397771
user_4397771 Created Nov 21, 2021 11:16:56 (0) (0)
 
All Answers
(0) (0)
2#
little_fish
little_fish Admin Created Nov 18, 2021 07:33:42

Dear, we are working on this problem.
View more
  • x
  • convention：
(0) (0)
3#
Y_T_Z
Y_T_Z Admin Created Nov 18, 2021 07:38:16

Hello, dear!
Which browser you use?
You are advised to change your browser, clear the cache, and log in again.
View more
  • x
  • convention：

user_4411447
user_4411447 Created Nov 18, 2021 07:39:36 (0) (0)
I used chrome browser  
Y_T_Z
Y_T_Z Reply user_4411447  Created Nov 18, 2021 07:41:55 (0) (0)
What is the browser version?  
user_4411447
user_4411447 Reply Y_T_Z  Created Nov 19, 2021 03:33:09 (0) (0)
latest one  
user_4397771
user_4397771 Created Nov 21, 2021 11:16:47 (0) (0)
 
(2) (0)
4#
Unicef
Unicef MVE Created Nov 18, 2021 11:05:40

Hello friend!

If you fail to log in to IPC web page, perform the following operations to rectify the fault:
Replace the device if the device cannot be started.
Ensure that the device supports Internet Explorer 8.
Add the device IP address to the list of trusted sites.
Enable options related to the ActiveX control.
Delete huaweica certificates that affect device access.
Uninstall the patch package that limits the minimum key length (1024 bits) of the website certificate that the browser can access.
Change the minimum key length of the website certificate to 512 bits.

Thanks!
View more
  • x
  • convention：

user_4411447
user_4411447 Created Nov 19, 2021 03:33:22 (0) (0)
Awesome guideline  
(1) (0)
5#
Y_T_Z
Y_T_Z Admin Created Nov 18, 2021 13:39:37

Posted by Y_T_Z at 2021-11-18 07:38 Hello, dear!Which browser you use? You are advised to change your browser, clear the cache, and log  ...

Hello, dear!

Firstly, I suggest you check the Chrome version.

The IP camera supporting system and browser as below:

IP camera supporting system and browser as below:

For details, see PC Software and Hardware Requirements.


Also, what exactly do you mean when you say you can't log in? You are advised to take screenshots for feedback.

For example:

  • No login button

  • No response is received when a user clicks to log in.

  • Other Errors


I'll give you the following case, which I hope will help you.

Log in to IP camera

For deatails, see Login Camera Fault Collection.

View more
  • x
  • convention：

user_4411447
user_4411447 Created Nov 19, 2021 03:30:41 (0) (0)
nice  
Y_T_Z
Y_T_Z Reply user_4411447  Created Nov 19, 2021 04:56:53 (0) (0)
You are welcome!  
user_4397771
user_4397771 Created Nov 21, 2021 11:16:56 (0) (0)
 
Back to list

Comment

Advanced
B Color Image Link Quote Code Smilies
You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login
Huawei Website Support About Huawei Privacy User Agreement Terms of Use Cookies Cookie Settings
Huawei Enterprise Huawei Carrier Forum Training & Certification

Contact Us: e_online@huawei.com Copyright © 2022 Huawei Technologies Co., Ltd. All rights reserved.

APP

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.