Got it

Intranet user cannot access to the CMN

Latest reply: Jan 20, 2022 17:42:03 1389 5 4 0 0
Intranet Users Cannot Access the Domain Name naas.huawei.com , after type naas.huawei.com in the URL filtering the WEB browser shows the next informaiton :




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After type the url naas.huawei.com the intranet cannot open the Agile Controller Cloud Platform.


The AC-Cloud Manager is deployed on the Huawei public cloud, and its domain name is naas.huawei.com. The AC-Cloud Manager only has a public network address.



To allow access to the AC-Cloud Manager via the enterprise intranet, the mapping between the domain name and public network address is configured on the domain name system (DNS) of the enterprise intranet. Users need to access the AC-Cloud Manager through the enterprise proxy server.

The AC-Cloud Manager is deployed on the Huawei public cloud, and its domain name is naas.huawei.com. The AC-Cloud Manager only has a public network address.

Step 1: Check whether the domain name naas.huawei.com is correctly resolved.

Operation: Open the CLI, and run the nslookup command to resolve naas.huawei.com. The IP address must be a public IP address.


Step 2: Check whether the user has applied for the proxy right.


Check whether a proxy server is configured in the IE settings.


Operation: Choose Options > connection >LAN Settings, and check whether a proxy server is configured.



Step 3: Check whether *.huawei.com remains one of the exceptions in proxy settings.

 

Operation: Choose internet Option >connection > LAN Settings>advanced, and remove *.huawei.com from



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Perfect I just have some problems with my Proxy, no Ik now how to solve it. Intranet user cannot access to the CMN-2714365-1
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Days ago I spent many time trying to solve this issue. Now I got a very well explained solution. Thanks. Intranet user cannot access to the CMN-2714385-1
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I didn´t know how to solve this issue, now I solve it. Thanks for your support. :)
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Seems like it is easy to solve, but I did not know about this. I will double check the proxy.
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Excellent case solution post!
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