Info-Finder - the one-stop shop for product information! [Chance to win Amazon gift cards] Activity

Latest reply: Oct 18, 2019 17:02:07 1258 48 11 6

Info-Finder - the one-stop shop for product information! [Chance to win Amazon gift cards]


英文社区-info fider


Info-Finder - the one-stop shop for product information! [Chance to win Amazon gift cards]-3042683-2


Info-Finder - the one-stop shop for product information! [Chance to win Amazon gift cards]-3042683-3


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user_3384601
Admin Created Sep 26, 2019 08:54:25 Helpful(2) Helpful(2)

Here are the reward results after reviewing the feedback from everyone, Thanks for your continued support and trust!

Users Reward
umaryaqub $50 Amazon gift card
Peterhof $20 Amazon gift card
viettel $20 Amazon gift card
velez.cu $20 Amazon gift card
Mr.Jack 300Hi-coins
gabo.lr 200Hi-coins
ernesto_cupet6 100Hi-coins
wissal 100Hi-coins
orlan_ortiz 100Hi-coins
E.DR_91 100Hi-coins
Mysterious.color 100Hi-coins
hue 100Hi-coins
pct12 100Hi-coins
nguyen 100Hi-coins
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umaryaqub
umaryaqub Created Sep 26, 2019 13:36:43
Thank you :) and congrats to all the winners  
QIAOZHI QIAOZHI  qiaozhi qiaozhi
gabo.lr
Created Aug 23, 2019 16:22:43 Helpful(0) Helpful(0)

Info-Finder Assessment Questionnaire:

1. A (4 points)

2. A (4 points)

3. C (2 points)
Argumentation below.

4. Screenshots

Querying the OptiX OSN 6800 product life cycle:
6800

Querying the NE40E-X3 supported hardware modules:
x3

Querying an S9300 board for power consumption:
s9300

5. Overall review
The Info-Finder tool is clearly an attempt to bind several existing tools into one, and I think its a very good idea, as long as it is done properly.

Possitive comments: The EOM, EOFS and EOS Date function is the only one that I found to be constant across different types of equipments, this is a very helpful and useful function.

Suggestion: I noticed that product information across different types of equipment is uneven. For example, product information about NE40E-X3 router include Overview, Specifications, EOM, EOFS and EOS Date, Supported Hardware Modules, Alarms, Commands and Logs. On the other hand, product information about OptiX OSN 3500 II only include EOM, EOFS and EOS Date. In general the equipment of Transmission Network have very little information. This is why I gave 2 points in question 3. I suggest that more information about this type of equipment is included.

Problem: I didn't find any problems or malfunctions using this tool.

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user_3384601
user_3384601 Created Aug 28, 2019 02:59:05
Thank you for your feedback, we will optimize the function as soon as possible to ensure complete information.  
Telecommunications%20and%20Electronics%20Engineer%2C%20with%208%20years%20of%20experience%20working%20with%20Huawei%20equipment.
Tinyyy
Created Aug 25, 2019 14:17:35 Helpful(0) Helpful(0)

Yeah, will find it
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Peterhof
Created Aug 25, 2019 20:35:26 Helpful(0) Helpful(0)

PC version.
1. C.
2. C.
3. B.
Mobile version.
1. D.
2. C.
3. B.
4. I was searching for S1720-28GFR-4TP, USG 6330 and FAT AP5030 DN.
5. Positive comments: there are a lot of information about switches.
Suggestion:
- “EOM, EOFS and EOS Date”, “Specifications” and others can be combined together to prevent choosing of the model several times.
- There are some specifications without navigation tree and there are specifications with navigation tree. I think that first ones should be integrated to the navigation tree.
Problems:
- In the full (PC) version the specification table don’t fit the page width and the most important column (Details) is hidden at the right. The scrolling line is at the bottom of the table. It is hard to use it. In the mobile version the details are hidden by default. In both versions changing the position of the details can fix the problem. But the table scrolling is bad.
- In the “Supported Hardware Modules” section there are information about fixed switches as about supported hardware modules.
- There is no specifications of the USG 6330 firewall.
- “Select Tool Type” at the end of the page is focusing my attention on it. First time I was trying to find answers there.
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Peterhof
Peterhof Created Aug 25, 2019 20:44:13
There is also hard to navigate in the specifications in the mobile version. The navigation tree is to small.  
user_3384601
user_3384601 Created Aug 28, 2019 03:09:06
Thank you for your feedback, we will refer to your comments optimization features and page  
user_3384601
user_3384601 Created 3 days ago
Which specifications do not have a navigation tree, please take a screenshot to explain it?  
I%20am%20an%20IT%20engineer%20in%20the%20State%20Museum%20Reserve%20Peterhof.%20My%20job%20is%20keeping%20alive%20our%20network%2C%20servers%20and%20storages%20solutions%20and%20also%20preparing%20for%20purchasing%20new%20equipment%20and%20server%20software.
wissal
MVE Created Aug 25, 2019 20:41:28 Helpful(0) Helpful(0)

1. How do you evaluate the tool effeciency?


A. 4 points. The desired information can be found easily and quickly.


2. How do you evaluate the operability of the tool?


A. 4 points. Operation are simple and key information is clear, witch meet user's operation habit.


3. How do you evaluate the integrity of the tool information?


A. 4 points. A large amount of product information is provided and all the desired information can be found.


4. What information about which product do you use Info-Finder to query? (Screenshots are required.)


For example: I asked for information about the life cycle of the S5700 switch.


CaptureS5700B

5. What is your overall review for Info-Finder?

I think that the S5700 switch's life cycle function of Info-Finder is very satisfactory.

In addition, the tool is very operable and the display information is very complete, in particular the link to the product documentation, which contains detailed explanatory information.

It is recommended to add a hardware fault case library to the link, so that not only hardware details can be queried, but also hardware-related failures and alarm processing procedures, please consult the experts.

For certain versions, it is recommended to assign some information to the recommended replacement model number at the lifecycle interface for products that are about to be aborted or stopped.


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user_3384601
user_3384601 Created Aug 28, 2019 03:13:00
Thank you for your interest in this tool, we will carefully consider your suggestions and optimize the product.  
wissal
wissal Reply user_3384601  Created Aug 28, 2019 03:20:15
Thanks  
Telecommunications%20engineer%2C%20currently%20senior%20project%20manager%20at%20an%20operator%2C%20partner%20of%20Huawei%2C%20in%20the%20radio%20access%20network%20department%2C%20for%2020%20years%20I%20managed%20several%20types%20of%20projects%2C%20for%20the%20different%20nodes%20of%20the%20network.
orlan_ortiz
MVE Created Aug 27, 2019 02:02:59 Helpful(0) Helpful(0)

1. How do you evaluate  the tool efficiency?

   A. 4 points. The desired information can be found easily and quickly.


2. How do you evaluate the operability of the tool?

  A. 4 points. Product operations are simpleand key  information is clear, which meet user's operation habit? 


3. How do you evaluate the integrity of the tool information?

  B. 3 points. Much Product information  is provided, most of the desired information can befound, and few of the information are missing 


4. What information about which product  do you  use Info-Finder  to query?

I use Info-Finder to query AC6508.

3


I use Info-Finder to know the default username and password of the AC6508.

5




5. What is your overall review for the Info-Finder?


Positive: It is a very useful tool for anyone, may they be a post or pre-sales engineer.  I highly recommend  this tool and  will tell my colleagues about it.

Suggestion: I think  it is a great addition if you could add the standards supported by the device. for example on the screenshot below, the Ethernet, should indicate the IEEE standards that it supports ( 802.1ae, 802.1az) 4


Problem: During my time using the tool I haven't experience any problem, I will just send a separate feedback incase I encountered a problem.

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user_3384601
user_3384601 Created Aug 28, 2019 03:18:27
I am very happy that you think this tool is very useful, we will seriously consider your opinion and optimize accordingly.  
I%20am%20working%20as%20a%20Technical%20Engineer%20for%20Wordtext%20Systems%20Inc.%20that%20handles%20Huawei%20Enterprise%20Product.%20My%20expertise%20are%20Routing%2C%20switching%2C%20security%20and%20WLAN.%20I%20have%204%20years%20of%20networking%20experience%2C%203%20years%20is%20dedicated%20with%20Huawei.%20I%20am%20a%20MVE%20in%20this%20forum%2C%20I%20will%20gladly%20answer%20your%20questions%20with%20the%20best%20of%20my%20knowledge.
E.DR_91
MVE Created Aug 27, 2019 08:33:20 Helpful(0) Helpful(0)

Good Day Dear 

 

 

Regard Questions: 

 

1.      A.4 points.

2.      A.4 points.

3.      C.3 points.

4.      Screenshots

 I search about Product  NE40E-X8

 

 ne

 

5.    What is your overall review for Info-Finder?


Positive comments: I Try Info Finder, it's very helpful. Search by Info-Finder very Easy, info- finder allows searching content created by tools within a worksite any time anywhere, by typing any keyword related to product model. Just follow the instructions and get needed info

 

Suggestion:

When search about Product s5700: I found below

 

SPE


The Spec.Description and Spec.Mark for all expanded tabs is not completed  (MTBF (year), MTTR (hour)

Certification: EMC, Safety regulation certification, Production certification

Fixed ports: GE ports Management interface: Console port (Mini USB), Console port (RJ45) Storage: Memory (RAM), Flash CPU: Frequency, Cores) as attached

I suggest to promote content with more information




Problems: 

1. I search about S5700-LI product model in specification tab the sub-series was S5700-LI, but when navigation to  Supported Hardware Modules tab the sub-series turn into S5700-EI


2. The search function did not work when I type the product model in search box and press search or enter, I should choose one from result dropdown list then the search work, I suggest to return values according to User Request then He can choose on from suggestion results 


Regards. 

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user_3384601
user_3384601 Created Aug 28, 2019 08:28:46
Thanks for your feedback.Currently the search box only supports product and model association functions, Feature-based content search is planning.  
E.DR_91
E.DR_91 Reply user_3384601  Created Aug 28, 2019 09:37:19
Thank You Dear Please what about first Problem ??  
I%20am%20an%20information%20Technology%20Engineer%3B%20I%20work%20as%20Head%20of%20section%20in%20Management%20Information%20System%20with%20over%20five%20years%20of%20experience%20specializing%20in%20Software%20Testing.%20I%20am%20looking%20forward%20to%20growing%20my%20management%20skills%20to%20develop%20and%20inspire%20my%20team%20and%20I%20am%20a%20MVE%20in%20this%20forum
Mysterious.color
MVE Created Aug 27, 2019 09:01:03 Helpful(0) Helpful(0)

1-B 
didn't find the MTBF for S5720-56C-HI-AC
it's easy to find the product and find an introduction and specification. but some feilds of specification are empty.
2-A 
i can't find every product i want to search Easly.
3-B 
As i said before i didn't find all the desierd information.
4-
S5720-56C-HI-AC
Info-Finder - the one-stop shop for product information! [Chance to win Amazon gift cards]-3046177-1
screencapture-support-huawei-e ..
5-
Positive: I like the way this tool works and I'm almost satisfied.
Suggestion: I beleive that more information shuold be included.
problem: I didn't encounter any problem till now

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user_3384601
user_3384601 Created Aug 28, 2019 08:30:08
Thank you for your recognition and advice.  
Core%20Engineer%2C%20Technical%20Department.%20High%20experience%20in%20Networking
user_3384601
Admin Created Aug 29, 2019 07:21:00 Helpful(1) Helpful(1)

1、If you want query S5700-LI,you have to select the product type in Switches. Scroll down to select the product series S5700-LI, The information page of S5700-LI will be displayed.
Info-Finder - the one-stop shop for product information! [Chance to win Amazon gift cards]-3048285-1

2、If you search for S5700 in search box,Whenever you query different basic information, you need to re-selectthe sub-series of the product series.

We are optimizing the features to make it easy to select the product series or model you need to query in the search box.

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QIAOZHI QIAOZHI  qiaozhi qiaozhi
umaryaqub
MVE Created Sep 1, 2019 06:12:32 Helpful(0) Helpful(0)

Hi,

Please find responses below:

1. A. 4 points
2. B. 3 points
3. A. 4 points
4. I queried the SSL VPN on 6530E Firewall

Info-Finder - the one-stop shop for product information! [Chance to win Amazon gift cards]-3050921-1

I queried the URL filtering on 6530E Firewall
Info-Finder - the one-stop shop for product information! [Chance to win Amazon gift cards]-3050921-2

5. Positive comments:
1. It provides a unique platform to get all the required information regarding network equipment.
2. Almost all the latest hardware is added so it is very help for presales and get the updated information easily.
3. It is available to general public so that is a very good and positive step. It will help increase Huawei product mapping overall as everyday user can now search and access it directly for their queries.

Suggestions:
1. Remaining products should also be added quickly so it becomes a single stop for all the enterprise products.
2. Currently only AirEngine and CloudEngine are added. NetEngine is not available on it. Please add it.
3. When I entered complete part number in search bar, it didn't search for it. It should show features based on the family of the firewall/router/switches etc. It would further help in reducing the time required to shortlist a product.

Problems:
1. All EOS products should either be removed or highlighted so users are constantly aware that this product can not be ordered. It will help narrow down the search for new product users.
2. It will not list any feature that is not supported on it. For example, when I searched for 'High Availability' on it, it didn't show any result. It should have a standard feature table in it, and if some feature is not supported, it should say that it is not supported (just like in datasheets).

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user_3384601
user_3384601 Created Sep 4, 2019 01:36:09
Thank you for your feedback, we will complete the product information according to your suggestions.  
umaryaqub
umaryaqub Reply user_3384601  Created Sep 4, 2019 05:05:08
Thank you for considering it  
A%20network%20professional%20eager%20to%20learn%20and%20help.I%20have%208%20years%20of%20network%20experience%20and%20I%20am%20working%20with%20Huawei%20VAP%20and%20looking%20after%20IP%20Projects%20design.
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