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Increase or Hicoins for a period of X days

Created: Aug 18, 2020 05:40:30Latest reply: Aug 24, 2020 08:05:42 668 15 0 0 0
  Rewarded HiCoins: 0 (problem resolved)
Hi everyone,
I’m a level 2 user so my hicoins are supposed to grow by 25% each week but they don’t.
Thanks in advance

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Somemeow
Admin Created Aug 18, 2020 07:38:13

Hello, dear! 


The rule is when a user reaches L2, they will get 25% increase in HiCoins for a period of 7 days.


I have checked and you reached L2 on August 10th, so the period time is August 10th - August 17th. 


For more information, you can refer to the below link:


https://forum.huawei.com/enterprise/en/hicoins-and-user-levels-a-beginners-guide/thread/549163-100289.


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All Answers
Hello dear,I will check your account and reply to you
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Thanks dear
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Hello, dear!
If you want to get more HiCoins, you can check the following post:
How to collect HiCoins? [Useful tip of the day]:
https://forum.huawei.com/enterprise/en/how-to-collect-hicoins-useful-tip-of-the-day/thread/545471-100289.
Hope this helps and have a nice day!

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Hello, dear! 


The rule is when a user reaches L2, they will get 25% increase in HiCoins for a period of 7 days.


I have checked and you reached L2 on August 10th, so the period time is August 10th - August 17th. 


For more information, you can refer to the below link:


https://forum.huawei.com/enterprise/en/hicoins-and-user-levels-a-beginners-guide/thread/549163-100289.


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good
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informative
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Posted by Somemeow at 2020-08-18 07:38Hello, dear! The rule is when a user reaches L2, they will get 25% increase in HiCoins for a period ...

Hello dear,
Thanks for your answer
But the problem is still there

Kindly look at the Hicoins that I've got on the 17th August

Screenshot of my Hicoins



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sohaib.ansar
sohaib.ansar Created Aug 19, 2020 06:18:44 (0) (0)
Hello user,
due to time change between your country and time this will happens as china is GMT +8  
Somemeow
Somemeow Created Aug 19, 2020 07:20:54 (0) (0)
Yes, this is due to time difference. I checked that you reached L2 at about 2:00 on August 10 (UTC + 0), so the period will automatically end at about 2:00 on August 17  
csk99
csk99 Reply Somemeow  Created Aug 20, 2020 06:07:56 (0) (0)
Thanks  
csk99
csk99 Reply sohaib.ansar  Created Aug 20, 2020 06:08:19 (0) (0)
Thanks  
Cool
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