Basic Information
Trouble Ticket Number (INTERNAL)
DTS2013103100182
Source (INTERNAL)
Problem on a live network
Symptom
After the License server's daemon process is stopped, an alarm is displayed indicating that the license has expired.
Impact of the Defect
The alarm is incorrect, which affects fault location and handling.
Solution
Optimizations have been made to resolve this problem.
Impact of Defect Fixing
The solution has no adverse impact on the system.
Verification
Prerequisites
N/A
Networking
N/A
Procedure
Step 1 Upgrade the FusionAccess to R3C00SPC103.
Step 2 In the task manager, stop the CITRIX.exe process.
Step 3 Change the times for attempting to restart the daemon process from 999 to 0, and restart the Citrix Licensing service.
Step 4 In the task manager, stop the CITRIX.exe process again.
----End
Expected Result Before Patch Installation
After 2 minutes the CITRIX.exe process is stopped, the alarm control console displays an alarm indicating that the desktop license has expired.
Expected Result After Patch Installation
After 2 minutes the CITRIX.exe process is stopped, the alarm control console displays an alarm indicating that the License server is faulty.
