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IMS users cannot be called in the simultaneous ringing service(ONLY)

Latest reply: Jun 4, 2018 14:34:01 656 3 1 0 0

Hello, all!

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This topic describes the solution to IMS users cannot be called in the simultaneous ringing service(ONLY).


Description

IMS users cannot be called in the simultaneous ringing service(ONLY).


Possible Causes

The multiple call function is not enabled for the IMS account bound to the ONLY number.


Procedure

Contact the peer office's engineer to enable the multiple call function for the IMS account on the IMS.


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