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IDEAHUB Presentation

Created: Nov 16, 2021 13:50:33Latest reply: Nov 25, 2021 03:34:10 492 7 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

When 2x Ideahubs connected to a conference, they can not share presentation to each other - there is an message "presentation sharing is not supported in this meeting" - how can we avoid from this issue ?

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Y_T_Z
Admin Created Nov 25, 2021 03:34:10

Posted by gurkan.tuzun at 2021-11-16 13:54 they are having IP to IP call
Hello, dear!

Good day to you!
I've confirmed that.
For IdeaHub, there are two modes for point-to-point calls.
If the IdeaHub connects to the SMC and calls the conference ID to make a point-to-point call, the shared presentation is supported.
However, sharing presentations is not supported if calls are made directly over IP.


Hope the answer can help you!

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All Answers
Y_T_Z
Y_T_Z Admin Created Nov 16, 2021 13:51:40

Hello, are two IdeaHubs joining a data conference?
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S_Noch
S_Noch Created Nov 17, 2021 05:24:44 (0) (0)
 
they are having IP to IP call
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Y_T_Z
Y_T_Z Admin Created Nov 16, 2021 13:59:50

Posted by gurkan.tuzun at 2021-11-16 13:54 they are having IP to IP call
Hi, dear!
Please try to log in to the IdeaHub web client, choose System Configuration > Input/Output > Video Output, set Auto Layout to Picture in Picture, and disable dual-screen.
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S_Noch
S_Noch Created Nov 17, 2021 05:24:37 (1) (0)
 
Y_T_Z
Y_T_Z Admin Created Nov 17, 2021 05:33:33

Posted by gurkan.tuzun at 2021-11-16 13:54 they are having IP to IP call
Hello. Is the problem solved? If the problem persists, take a photo of the error page and send it to me.
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Y_T_Z
Y_T_Z Admin Created Nov 25, 2021 03:34:10

Posted by gurkan.tuzun at 2021-11-16 13:54 they are having IP to IP call
Hello, dear!

Good day to you!
I've confirmed that.
For IdeaHub, there are two modes for point-to-point calls.
If the IdeaHub connects to the SMC and calls the conference ID to make a point-to-point call, the shared presentation is supported.
However, sharing presentations is not supported if calls are made directly over IP.


Hope the answer can help you!

View more
  • x
  • convention:

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