| Field | Product Family | Main Category | Sub-item | subdivision | Document | English | Updated Time | Back to Catalogue |
| Integrated Communications Platform | ICP | Industry Basics | Cloud Enterprise Communications Technical Series | / | Cloud Enterprise Communications Technical Series | Link | 2019.07.01 | |
| Main Nes | U2980 | / | U2980 product document | Link | 2019.07.01 | |||
| USM | / | USM product document | Link | 2019.07.01 | ||||
| IPCC | / | IPCC product document | Link | 2019.07.01 | ||||
| Main Service Features | Agent Service | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | |||
| IVR Service | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| Outbound Call Service | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| On Line Customer Service | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| Email Serviec | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| TTS Service | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| ASR Service | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| Screen Recording Serice | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| Inspection Service | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| Report Service | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| Monitoring Service | / | Background,Commissioning Scenario,configuration,verification | Link | 2019.07.01 | ||||
| Maintenance | IPCC Maintenance Guide | / | how to maintain IPCC from the following aspects: device status check, data backup and restore | Link | 2019.07.01 |
