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I need to ask help for how to collect debug log of espace desktop. please guide me

Created: Dec 26, 2020 09:34:47Latest reply: Dec 26, 2020 09:36:41 327 2 1 0 0
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hi, I'm try to collect debug log of espace desktop.  but I don't know how to enable debug mode first. anyone who can guide me?   thanks in advanced.

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lidong103
Created Dec 26, 2020 09:36:41

hello. I think I can share you some experience .

1. Log out of the eSpace Desktop.
2. Navigate to the current software installation directory, for example, C:\Program Files (x86)\eSpace_Desktop.
3. Open the log_config.ini configuration file, set loglevel to 3 (debug), save the setting, and close the file.
4. Restart the eSpace Desktop.
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little_fish
little_fish Admin Created Dec 26, 2020 09:35:06

Hi, we are working on it now.
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3#
lidong103
lidong103 Created Dec 26, 2020 09:36:41

hello. I think I can share you some experience .

1. Log out of the eSpace Desktop.
2. Navigate to the current software installation directory, for example, C:\Program Files (x86)\eSpace_Desktop.
3. Open the log_config.ini configuration file, set loglevel to 3 (debug), save the setting, and close the file.
4. Restart the eSpace Desktop.
View more
  • x
  • convention：
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