I have forgotten the password of the VCN3010 client

Hello, bros,
wish you can consider my solution.
1. please check the version of the VCN3010, since you can find the related product document.
as for the product document, you can go to support-E to find the related document.
https://support.huawei.com/enterprise/en/video-surveillance/vcn3010-pid-21565781
2. go to the product document.
search the reset etc. then you will find the answer:
1. SSH login into the VCN with root/Change_Me.
2. run the below command
su postgres -c "/home/postgres/bin/psql -p 6000 -d smu -c \"update tbl_smu_user_info set login_password='e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3',first_login='0', salt='' where login_name='Admin';\""
if the result shows below, which means reset successfully。
UPDATE=1

Hi, dear!

if you forgot the admin password, you can refer to the 2nd floor answer, if you forgot the other users password, you can check below guide:
1.Log in to the IVS client as the admin user.
2.On the Workspace tab page, double-click User. The User Management page is displayed.
3.Select the user for whom you want to reset the password, click Reset Password, and enter the new password.
4.Click OK. The password is reset.

If a common user forgets the password, the user who has the user management rights can reset the password for the common user.

NOTE:

A user cannot reset the user's own password.

The following describes how to reset a user as the admin user.

The procedure is as follows:
1.Log in to the IVS client as the admin user.
2.On the Workspace tab page, double-click User. The User Management page is displayed.
3.Select the user for whom you want to reset the password, click Reset Password, and enter the new password.

If you lost user management account password, please do the following steps:
a. Log in to the VCN3000 server as the root user.
b. Reset the administrator password of the C/S client to the initial password.
Run the su -c "psql -d smu -U smuadmin -c\" update tbl_smu_user_info set login_password= '9083a308a8c96b9a7626ab412c100db31697d1e9f3c402d3d70dbe8ad3cd638a', first_login= '0' where id=1;\ "" -postgres command.
If the following information is displayed, the password is successfully reset:
UPDATE=1
Note:
The initial password of the super user is Change_Me.
c. Use the initial password to log in to the C/S client and change the password.


If the server version is eSpace VCN3000 V100R002C00, perform the following steps:
a. Log in to the VCN3000 server as the root user.
b. Reset the administrator password of the C/S client to the initial password.
Run the su -c "psql -d smu -U smuadmin -c\" update tbl_smu_user_info set login_password= 'e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3', first_login= '0', salt= '' where id=1;\ "" -postgres command.
If the following information is displayed, the password is successfully reset:
UPDATE=1
Note:
The initial password of the Admin user is Change_Me.
c. Use the initial password to log in to the C/S client and change the password.

Hi Sir:
please try to use below ways to change password:
1. Log in to the SMU server as the root user.
2. Reset the password of the admin user of the C/S client to the initial password Change_Me.
Run the su postgres -c "/home/postgres/bin/psql -p 6000 -d smu -c\" update tbl_smu_user_info set login_password= 'e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3', first_login= '0', salt= '' where login_name= 'Admin';\ "" command.
If the following information is displayed, the password is successfully reset:
UPDATE=1

Dear：

Please confirm the VCN server version:

Step1:Login the server by ssh tool(user:root;Password:Change_Me)

Step2:command：cd /home/ivstool/version

Step3:Check the version of the server,command:cat version.xml

if the server version is the R1: 

command:

su -c "psql -d smu -U smuadmin -c \"update tbl_smu_user_info set

login_password='9083a308a8c96b9a7626ab412c100db31697d1e9f3c402d3d70dbe8ad3cd

638a', first_login='0' where id=1;\"" – postgres   

if the server version is the R2:

su -c "psql -d smu -U smuadmin -c \"update tbl_smu_user_info set  login_password='e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3', first_login='0', salt='' where user_name='Admin';\"" – postgres

first of all , kindly please confirm your VCN3010 version ,because different version may have different method or command to reset the PW

here is a example, but we need know the version first:

1. Log in the VCM3010 server as the root user.
2. Reset the password of the admin user of the C/S client to default password Change_Me.
Run the su postgres -c "/home/postgres/bin/psql -p 6000 -d smu -c\" update tbl_smu_user_info set login_password= 'e687fed485a4b510722695f7d38d6b524532af5196bd70363019a52bfc0f8af3', first_login= '0', salt= '' where login_name= 'Admin';\ "" command.
the password is successfully reset if the result dispaly:
UPDATE=1
and then login with the default PW Change_Me

How can i reset  VCN3000 BIOS password.

How can i reset VCN3000 BIOS password