I did the first access by web, was forced to make changes to passwords and lost them, I need to reset the switch

Latest reply: May 5, 2019 10:28:22 77 3 0 0

Its a S5720 , I did the first access trough the web interface, the switch asked me a lot of things I barely remember, I remember that at some moment I had to use the default login and password, and at another moment I guess I created an account because there was a Level 15 thing, and I remember seeing that somewhere. The thing is, the notebook shut down while I was looking at the switchs' properties and I lost the passwords and logins i had written in the notepad in the notebook, it wasnt saved. I started looking around in the Internet for ways to reset the configurations of the switch back to the factory default, and then I see a lot of people saying that its impossible. That seems so unreal that I came here in order to find out the true. Cant I hard reset this switch trough a physical button or something like that, like in any other equipment?

If not, what can I do now? The manual didnt say anything about that, no warning about not being able to do anything else if you dont have that password... Id never imagine that when I decided to take a look on its web interface (my network analyser is the guy who was going to configurate it, I just wanted to take a look at its functions then I accessed it via web) there would be no way back then.

Id apreciate some help now, thanks.

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MVE Created May 3, 2019 17:46:34 Helpful(0) Helpful(0)

You can remove the console password using Bootrom,
For this I use Putty to access the switch through serial.
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MVE Created May 3, 2019 17:49:54 Helpful(0) Helpful(0)

Use the below link as your reference, to recover your password.

https://forum.huawei.com/enterprise/huawei/m/ViewThread.html?tid=465263&pid=2736721
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Admin Created May 5, 2019 10:28:22 Helpful(0) Helpful(0)

According to your description, you just forgot the password for logging in to the web page. You can still log in to the switch through the console port and set the account and password through the CLI.
If you forget the password of the console port, you can reset the password in the BootROM menu as follows:
Restart the switch,During device startup, press Ctrl+B within three seconds when the message "Press Ctrl+B to enter boot menu :" is displayed to enter the BootROM main menu.Enter the menu password.By default, the password is Admin@huawei.com . Then you can see the option of Clearing password for console user.

hope this will help you.
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