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I can't reset my 23EC

I can't reset my 23EC

Created: Nov 16, 2020 18:00:43Latest reply: Nov 17, 2020 01:39:36 490 2 0 0 0
  HiCoins as reward： 0 (problem unresolved)
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Hello, team!

I have a question.

I forgot my username and password and I tried resetting by pressing and holding the RESET button but the green lights keep blinking please help me.

Thank you!

23EC

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Chenxintao
Admin Created Nov 17, 2020 01:39:36

Hi, friend!


We do not know what 23EC is. You need to enter the correct product model so that we can efficiently solve your inquiry.


For details about how to reset the device, please see the device manual. 


Take an ONT reset as an example. Press and hold the button for 10 seconds.


Thanks!

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Unicef
Unicef MVE Created Nov 17, 2020 01:14:16

Hello friend! can you details about your product?
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Chenxintao
Chenxintao Admin Created Nov 17, 2020 01:39:36

Hi, friend!


We do not know what 23EC is. You need to enter the correct product model so that we can efficiently solve your inquiry.


For details about how to reset the device, please see the device manual. 


Take an ONT reset as an example. Press and hold the button for 10 seconds.


Thanks!

View more
  • x
  • convention：
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