This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>

Enterprise
Community Forums Switches
I can not install the pat...

I can not install the patch?

Created: Jun 28, 2019 09:01:39Latest reply: Jun 28, 2019 09:04:12 39 1 0 0
  Rewarded Hi-coins： 0 (problem resolved)
display all floors #1

when i load patch, there is an error:Error: Files cannot be obtained from the patch file.

  • x
  • convention：

I have this problem too (0) Favorite(0) Share Report
Featured Answers
DCN_Documentation
Official Created Jun 28, 2019 09:04:12 Helpful(0) Helpful(0)

hello! this will help you!

Possible Causes
•Other patches are running on the device.
•The device has no patch to be installed.
•The version of the patch to be installed does not match the system software version.

Troubleshooting Procedure
1.If other patches are running on the device, before installing a non-incremental patch, run the patch delete all command to delete the running patches.
2.If the device has no patch to be installed, upload the patch to the installed to the device.
For detailed operations, see Using FTP/TFTP to Transfer Files to upload the patch to be installed to the device.

3.If the device has a patch to be installed but the version of the patch does not match the system software version, install a patch of which the version matches the system software version.

link:https://forum.huawei.com/enterprise/en/DCN-Q-A-Failed-to-Install-a-Patch/thread/542969-861
  • x
  • convention：
All Answers
DCN_Documentation
DCN_Documentation Official Created Jun 28, 2019 09:04:12 Helpful(0) Helpful(0)

hello! this will help you!

Possible Causes
•Other patches are running on the device.
•The device has no patch to be installed.
•The version of the patch to be installed does not match the system software version.

Troubleshooting Procedure
1.If other patches are running on the device, before installing a non-incremental patch, run the patch delete all command to delete the running patches.
2.If the device has no patch to be installed, upload the patch to the installed to the device.
For detailed operations, see Using FTP/TFTP to Transfer Files to upload the patch to be installed to the device.

3.If the device has a patch to be installed but the version of the patch does not match the system software version, install a patch of which the version matches the system software version.

link:https://forum.huawei.com/enterprise/en/DCN-Q-A-Failed-to-Install-a-Patch/thread/542969-861
  • x
  • convention：
Back to list

Reply

Reply
Advanced
B Color Image Link Quote Code Smilies
You need to log in to reply to the post Login | Register

Notice Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " Privacy."
If the attachment button is not available, update the Adobe Flash Player to the latest version!
Login and enjoy all the member benefits

Login and enjoy all the member benefits

Login
Huawei Website Support About Huawei Privacy Terms of Use
Huawei Enterprise Huawei Carrier Forum Training & Certification

Copyright © 2019 Huawei Technologies Co., Ltd. All rights reserved.

APP