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I can not install the pat...

I can not install the patch?

Created: Jun 28, 2019 17:01:39Latest reply: Jun 28, 2019 17:04:12 34 1 0 0
  Rewarded Hi-coins： 0 (problem resolved)
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when i load patch, there is an error:Error: Files cannot be obtained from the patch file.

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Official Created Jun 28, 2019 17:04:12 Helpful(0) Helpful(0)

hello! this will help you!

Possible Causes
•Other patches are running on the device.
•The device has no patch to be installed.
•The version of the patch to be installed does not match the system software version.

Troubleshooting Procedure
1.If other patches are running on the device, before installing a non-incremental patch, run the patch delete all command to delete the running patches.
2.If the device has no patch to be installed, upload the patch to the installed to the device.
For detailed operations, see Using FTP/TFTP to Transfer Files to upload the patch to be installed to the device.

3.If the device has a patch to be installed but the version of the patch does not match the system software version, install a patch of which the version matches the system software version.

link:https://forum.huawei.com/enterprise/en/DCN-Q-A-Failed-to-Install-a-Patch/thread/542969-861
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All Answers
DCN_Documentation Official Created Jun 28, 2019 17:04:12 Helpful(0) Helpful(0)

hello! this will help you!

Possible Causes
•Other patches are running on the device.
•The device has no patch to be installed.
•The version of the patch to be installed does not match the system software version.

Troubleshooting Procedure
1.If other patches are running on the device, before installing a non-incremental patch, run the patch delete all command to delete the running patches.
2.If the device has no patch to be installed, upload the patch to the installed to the device.
For detailed operations, see Using FTP/TFTP to Transfer Files to upload the patch to be installed to the device.

3.If the device has a patch to be installed but the version of the patch does not match the system software version, install a patch of which the version matches the system software version.

link:https://forum.huawei.com/enterprise/en/DCN-Q-A-Failed-to-Install-a-Patch/thread/542969-861
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