I Can Not Create a New WAN Connection an HG8245W5-6T

Dear user,

Please kindly note that we are responsible for Enterprise products and your device belongs to the Huawei Consumer group. 

For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check the Huawei support website for Consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group.

They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/.

Thanks for your understanding!

Hello, friend!

You need to log in to the web page of the HG8245W5-6T to configure the HG8245W5-6T. The procedure is as follows:

1. Use a network cable to connect the LAN port of the ONT to a PC.

2. Ensure that the Internet Explorer (IE) of the PC does not use the proxy server. The following section considers IE 10.0 as an example to describe how to check whether the IE uses the proxy server. The ONT WEB page does not support browsers of Windows Internet Explorer 8 or earlier versions.

a) Start the IE, and choose ToolsInternet Options from the main menu of the IE window. Then, the Internet Options interface is displayed.

b) In the Internet Options interface, click the Connections tab, and then click LAN settings.

c) In the Proxy server area, ensure that the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). check box is not selected (that is, without the "√" sign). If the check box is selected, deselect it, and then click OK.

3. Set the IP address and subnet mask of the PC. For details.

4. Log in to the Web configuration interface.

a) Enter http://192.168.100.1 in the address bar of IE (192.168.100.1 is the default IP address of the ONT), and then press Enter to display the login interface

NOTE: The web page login supports SSL3.0, TLS1.0, TLS1.1, and TLS1.2. It is recommended that you use high-security TLS1.1 or TLS1.2 if you log in to the ONT using https. The TCP port 80 is used for listening for HTTPS packets. You need to type "https://192.168.100.1:80" in the address bar of IE and press Enter to log in to the ONT.

b) In the login interface, enter the user name and password.

User name: root

Password: adminHW

After the password authentication is passed, the Web configuration interface is displayed.

Thanks!

Hello friend

Thank you for the reply. I logged in with https://192.168.100.1:80 but I didn't see the button to create a new connection.

Do I need to doa factory reset?

Hello, friend! 

If you want to create a WAN using IPv6, search for the IPv6 tab on the web page. 

Click the IPv6 tab and choose Static Route from the navigation tree on the left. In the right pane, click Create. In the dialog box that is displayed, set static route parameters.

Thanks!

Thanks for trying to help, but there's no tabs on my ONT web pages, there is only the navigation tree on the left. I don't know if it's an modified firmware. I used the user root and password from the tag under the ONT.

root is the default user account and password. 

You need the administrator account and password. Because we have set restrictions, we cannot provide the administrator account and password for you. 

However, you can call the device provider to obtain the administrator account and password, and they will provide you with the account and password.