Problem Information
Item | Description |
Storage type | Distributed storage |
Product version | FusionStorage 8.0.0 and later |
Problem type | Value-added feature |
Keyword | HyperMetro interruption; Storage pool faults |
Problem Symptom
An alarm is generated indicating that a HyperMetro pair or consistency group is disconnected. The HyperMetro pair or consistency group is in FAULTY status and the running status is To be synchronized.
Problem Diagnosis
On DeviceManager, choose Monitor > Alarms and Events > Alarms and check whether an alarm indicating a storage pool fault is generated.

If yes, go to Solution.
If no, this document is not applicable.
Causes
The storage pool is faulty.
Solution
To rectify the fault, refer to 2.8.1-Emergency Handling for Storage Pool Faults Caused by Storage Media Issues and 2.8.2-Emergency Handling for Storage Pool Faults Caused by Non-Storage Media Issues and then check whether an alarm indicating a storage pool fault still exists.
If yes, go to 2.
If no, no further action is required.
Contact technical support engineers.
Check After Recovery
On DeviceManager, check that the status of the HyperMetro pair is Synchronizing or Normal and host services are running properly.
Suggestion and Summary
N/A
Applicable Versions
All