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Huawei wireless mouse not...

Huawei wireless mouse not working

Created: 2 days 04:52Latest reply: Apr 19, 2022 10:38:01 70 4 0 0 0
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I have a mouse that i got with my laptop and it always randomly stops working. The battery is full and i even used a new one and it still randomly stops working. I have to take off the top of the mouse and take out the battery for it to start working again, but then 2 minutes later it stops again. Its so annoying because now i have to use the touchpad and its hard. Please tell me what i can do I will delete the post if it doesnt follow the rules or until someone helps .

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Y_T_Z
Admin Created 2 days 04:55

Dear user,
Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/?fromConsumer=en_community_Community), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.
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Y_T_Z
Y_T_Z Created 2 days 04:58 (0) (0)
I suggest you unplug the USB receiver and plug it back in.
Reinstall the driver.  
Saqibaz
Saqibaz Created 2 days 06:22 (0) (0)
 
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Y_T_Z
Y_T_Z Admin Created 2 days 04:55

Dear user,
Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/?fromConsumer=en_community_Community), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.
View more
  • x
  • convention：

Y_T_Z
Y_T_Z Created 2 days 04:58 (0) (0)
I suggest you unplug the USB receiver and plug it back in.
Reinstall the driver.  
Saqibaz
Saqibaz Created 2 days 06:22 (0) (0)
 
(0) (0)
3#
Megdii
Megdii Created 2 days 10:38

Not the right place to post I guess
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