Good afternoon. I have a TE 30 huawei device for video conferencing. The device works perfectly except for the speakers, it makes a lot of noise and it is almost impossible to hear through them. How can I solve this problem? Will it have to be repaired? We are in Portugal, where we can head to reappear. Thank you. Best regards.Huawei TE 30
Created: Jan 18, 2019 17:12:15Latest reply: Mar 20, 2019 14:51:52
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Try to identify why the sound is being generated like that, It could be echo or something else.Do you have the same problem if you lower the sound settings?
have you performed any tests on the device? Login to the TE30 web interface -> Maintenance -> Diagnostics -> Local Audio Loopback ->Start
Adjust the position of the whole stander in order to be at least 1 – 1,5 meter distance between the back of the TV set and the wall from behind and apply the exact following AUDIO settings on the web administrative interface of the TE30   If you can explain more that the sound issue is that would help. |
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