When a user logs in to DeviceManager in Internet Explorer 10, the following exception occurs:
- A blank web page is displayed or the user cannot click on the web page.
- Press F12 to open Developer Tools of Internet Explorer 10, the following message is displayed:
/SCRIPT7002: XMLHttpRequest: Network Error 0x2f7d.
Possible Causes
Web browsers access DeviceManager through HTTPS. Errors occur in the certificate chain of Internet Explorer 10. This is an inherent problem of Internet Explorer 10.
Procedure
Press F5 to refresh the web page.
Then check whether the fault is rectified.
- If yes, no further action is required.
- If no, keep the fault environment intact and contact technical support engineers.
