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HUAWEI S5720-28X-SI-24S-AC Xgigabitethernet interface TX-Power -40 problem

Created: Aug 12, 2021 13:26:42Latest reply: Sep 2, 2021 07:39:50 325 11 1 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi,

We have  HUAWEI S5720-28X-SI-24S-AC switch that Xgigabitethernet interfaces have the problem about             Tx-Power as following

suppose we connect xgigabitethernet of Huawei 5720 to the other Huawei NE40 10gigabitethernet interface, int first time the connection and link status is ok and in UP UP state ,but when we unplugg the fiber patch cord from the every spf+ side the link state goes to down down in both sides.In that situation when we issue this verfication command in Huawe S5720 side,display transceiver interface xgigabitethernet 0/0/1 verbose we see the         Tx-power is - 40 (dbm).So in taht case  we issue  shutdown and undo shutdown in taht interface and the problem is slove tile the unplugg and plug of patch cord or fiber cable disconnecton occurd and that problem apear again.So how can we fix this problem? 

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chenhui
Admin Created Aug 13, 2021 02:31:05

Hello,
Can you please check the interface status after you unplug and plug the fiber cable?
Usually, if you configure the BPDU protection on the S5720-28X-SI-24S-AC, when the edge port receives the BPDU from the NE40E, the interface will be set to a down state.
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mehdi_noori
mehdi_noori Created Aug 13, 2021 09:17:41 (0) (0)
Hello,
I unplugged and plugged the fiber patch cords again and checked the xgigabitethernet interface state was in down down state and I checked the xgigbitethernet transceiver again Tx-Power was - 40 dbm and for fixxing it I did shutdown and undo shutdown xgigabitethernet after this again checked transceiver Tx-power has been -2.1 dbm and the connection became normal.  
chenhui
chenhui Reply mehdi_noori  Created Sep 2, 2021 07:36:41 (0) (0)
No, I mean the output of the command 'display interface', please refer to the example below.  
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I'm sorry, but you mean unplug the fiber cable and then the interface goes down? Is this normal?
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mehdi_noori
mehdi_noori Created Aug 12, 2021 14:02:42 (0) (0)
I mean when unplug and then plug the patch cord the interface state couldn't go to Up state and in this case when I issue display transceiver xgig verbose I see the Tx-Power - 40 dbm ,and in this situation when I issue shutdown and undo shutdown the Tx problem is solve.  
mehdi_noori
mehdi_noori Reply mehdi_noori  Created Aug 12, 2021 14:04:23 (0) (0)
sorry, we have this problem only in HUAWEI S5720-28X-SI-24S-AC switch  
chenhui
chenhui Reply mehdi_noori  Created Aug 12, 2021 14:15:56 (0) (0)
Is the STP enabled on the switch?  
mehdi_noori
mehdi_noori Reply chenhui  Created Aug 12, 2021 14:29:30 (0) (0)
Yes the STP is enabled and the port is configured in trunk mode and allowed some vlan in it.
As I explained we have this problem only in HUAWEI S5720-28X-SI-24S-AC switches we have other Huawei switches like HUAWEI S5720-36X-SI-24S-AC and 9306 but we have not seen this problem in these switches  
Hello,
Can you please check the interface status after you unplug and plug the fiber cable?
Usually, if you configure the BPDU protection on the S5720-28X-SI-24S-AC, when the edge port receives the BPDU from the NE40E, the interface will be set to a down state.
View more
  • x
  • convention:

mehdi_noori
mehdi_noori Created Aug 13, 2021 09:17:41 (0) (0)
Hello,
I unplugged and plugged the fiber patch cords again and checked the xgigabitethernet interface state was in down down state and I checked the xgigbitethernet transceiver again Tx-Power was - 40 dbm and for fixxing it I did shutdown and undo shutdown xgigabitethernet after this again checked transceiver Tx-power has been -2.1 dbm and the connection became normal.  
chenhui
chenhui Reply mehdi_noori  Created Sep 2, 2021 07:36:41 (0) (0)
No, I mean the output of the command 'display interface', please refer to the example below.  
HUAWEI S5720-28X-SI-24S-AC Xgigabitethernet  interface TX-Power -40 problem-4084663-1
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Are the current state and line protocol state both down, or Administratively DOWN / DOWN state?

###

<HUAWEI> display interface gigabitethernet 0/0/1

GigabitEthernet 0/0/1 current state : UP        
Line protocol current state : UP      
Description:                          
Switch Port, Link-type : access(negotiated),PVID :    1, TPID : 8100(Hex), The Maximum Frame Length is 9216    
IP Sending Frames' Format is PKTFMT_ETHNT_2, Hardware address is 0025-3768-1070
Last physical up time   : 2018-07-04 10:59                                  
Last physical down time : 2018-07-04 10:59                                  
Current system time: 2018-07-04 10:59
Port Mode: COMMON COPPER                                                        
Speed : 1000,   Loopback: NONE                                                  
Duplex: FULL,   Negotiation: ENABLE                                            
Mdi   : AUTO,   Flow-control: DISABLE    
Last 300 seconds input rate 0 bits/sec, 0 packets/sec                          
Last 300 seconds output rate 0 bits/sec, 0 packets/sec                          
Input peak rate 50765440 bits/sec, Record time: 2018-07-04 10:59            
Output peak rate 748160 bits/sec, Record time: 2018-07-04 10:59  
Input:  850737 packets, 74865496 bytes                                        

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