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Huawei S2600T cannot logi...

Huawei S2600T cannot login ISM (Abnormal communication with the device)

Created: Jul 17, 2021 10:22:17Latest reply: Sep 12, 2021 05:20:56 341 9 1 0 0
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Please help me.


I cannot login to huawei s2600t by ISM with error


"Abnormal communication with the device. Possible causes: 1. The maximum number of clients is exceeded.

2. The network connection is abnormal between the host and the device."


I followed below guide from this thread: https://forum.huawei.com/enterprise/en/huawei-s2200t-cannot-login-ism-abnormal-communication-with-the-device/thread/520683-891, but it doesn't work:

 

1. SSH log in to the storage via PuTTY: OK

 2. change as debug mode: OK

3 cd /OSM/ISM/agent/conf: NOK

because cd command does not exist in group command.


4. /stop_agent.sh;
5. /start_agent.sh.




S2600TISM login

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(1) (0)
olive.zhao
Admin Created Jul 17, 2021 15:36:57

Posted by Owentis at 2021-07-17 12:04 Hello Softrice & Olive.zhao:Thanks for your reply, here is my screenshot:

Dear friend,

Login in Debug Mode

V100R002C00SPC009 and earlier versions

1. In CLI mode, type developer and enter the password as prompted. The password is dynamically generated based on the current system time (queried by running the showsystime command). The calculation is as follows:

!H&S(25600 x Day + Month)(Year x 99)

The month is specified by a 2-digit number. If 25600 x Day does not contain six digits, add 0 before it. For example, if the system time is 2013-03-02, the password is calculated as follows:

(25600 x Day + Month): 25600 x 2 + 03 = 51203. You need to add 0 to the number and it becomes 051203.

(Year x 99): 2013 x 99 = 199287.

The password is !H&S051203199287.

2. Type debug to enter the debug mode. If the system prompts you to enter a password, enter the password calculated in developer mode again.

From V100R002C00SPC010 to V100R002C00SPC013

The debug mode is not supported.

V100R002C00SPC014 and later versions (including the V100R005 series)

After the operation is complete, strictly follow the following instructions to exit the debug mode. Do not close the serial port login program or use any other method to exit the debug mode.

1. Log in to the CLI of the storage device.

en-us_image_0162741661.jpg

2. Type developer to enter the developer mode. The password is debug@storage. In the developer mode, type minisystem to enter the minisystem mode.

en-us_image_0162741662.jpg

3. In minisystem mode, type cat 1 | less and press Enter. Then, type ! and press Enter again. The system enters the debug mode.

en-us_image_0162741375.jpg

V100R002C00SPC009 and earlier versions

Type exit in debug mode.

From V100R002C00SPC010 to V100R002C00SPC013

N/A

V100R002C00SPC014 and later versions

In debug mode, type exit and press Enter. Then, press q to return to the minisystem mode. In minisystem mode, type exit to exit.

en-us_image_0162741376.jpg

Hope this helps!

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Owentis
Owentis Created Jul 18, 2021 14:23:51 (2) (0)
Dear Olive.Zhao,

Thanks you very much for your helpfull support, I can fix my issue right now.

Regards,
Phong  
little_fish
little_fish Reply Owentis  Created Jul 19, 2021 05:57:01 (0) (0)
 

Recommended answer

(0) (0)
olive.zhao
Admin Created Jul 17, 2021 11:53:51

Could you please attach a screenshot of the step 3 ? and please describe your S2600T version . the S2600T only support 32 connection sessions . need to restart the "agent" to release the connection session .
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2#
BetterMing
BetterMing Created Jul 17, 2021 10:24:28

Hello, dear.
It's nice to meet you in the community.
We're working on getting the right answer for you. Please rest assured that we'll be back with an answer shortly
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3#
softrice
softrice Created Jul 17, 2021 11:45:06

the S2600T has the command in the "debug" mode , please confirm whether you are in debug mode . 

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4#
olive.zhao
olive.zhao Admin Created Jul 17, 2021 11:53:51

Could you please attach a screenshot of the step 3 ? and please describe your S2600T version . the S2600T only support 32 connection sessions . need to restart the "agent" to release the connection session .
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5#
Owentis
Owentis Created Jul 17, 2021 12:04:28

Hello Softrice & Olive.zhao:
Thanks for your reply, here is my screenshot:

step 3 screenshot


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olive.zhao
olive.zhao Created Jul 17, 2021 14:56:01 (0) (0)
Hello, friend!
Enter debug mode. According to your screenshot, you are in developer mode.  
(1) (0)
6#
olive.zhao
olive.zhao Admin Created Jul 17, 2021 15:36:57

Posted by Owentis at 2021-07-17 12:04 Hello Softrice & Olive.zhao:Thanks for your reply, here is my screenshot:

Dear friend,

Login in Debug Mode

V100R002C00SPC009 and earlier versions

1. In CLI mode, type developer and enter the password as prompted. The password is dynamically generated based on the current system time (queried by running the showsystime command). The calculation is as follows:

!H&S(25600 x Day + Month)(Year x 99)

The month is specified by a 2-digit number. If 25600 x Day does not contain six digits, add 0 before it. For example, if the system time is 2013-03-02, the password is calculated as follows:

(25600 x Day + Month): 25600 x 2 + 03 = 51203. You need to add 0 to the number and it becomes 051203.

(Year x 99): 2013 x 99 = 199287.

The password is !H&S051203199287.

2. Type debug to enter the debug mode. If the system prompts you to enter a password, enter the password calculated in developer mode again.

From V100R002C00SPC010 to V100R002C00SPC013

The debug mode is not supported.

V100R002C00SPC014 and later versions (including the V100R005 series)

After the operation is complete, strictly follow the following instructions to exit the debug mode. Do not close the serial port login program or use any other method to exit the debug mode.

1. Log in to the CLI of the storage device.

en-us_image_0162741661.jpg

2. Type developer to enter the developer mode. The password is debug@storage. In the developer mode, type minisystem to enter the minisystem mode.

en-us_image_0162741662.jpg

3. In minisystem mode, type cat 1 | less and press Enter. Then, type ! and press Enter again. The system enters the debug mode.

en-us_image_0162741375.jpg

V100R002C00SPC009 and earlier versions

Type exit in debug mode.

From V100R002C00SPC010 to V100R002C00SPC013

N/A

V100R002C00SPC014 and later versions

In debug mode, type exit and press Enter. Then, press q to return to the minisystem mode. In minisystem mode, type exit to exit.

en-us_image_0162741376.jpg

Hope this helps!

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  • x
  • convention：

Owentis
Owentis Created Jul 18, 2021 14:23:51 (2) (0)
Dear Olive.Zhao,

Thanks you very much for your helpfull support, I can fix my issue right now.

Regards,
Phong  
little_fish
little_fish Reply Owentis  Created Jul 19, 2021 05:57:01 (0) (0)
 
(0) (0)
7#
Unicef
Unicef MVE Created Sep 12, 2021 05:20:56

Great
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