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Huawei P30 Pro Internal Storage Issue

Created: 3 days agoLatest reply: Apr 17, 2022 08:18:06 93 4 1 0 0
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Hi guys,

Wondering if someone can shed some light on my internal storage issue.

Just bought the P30 Pro yesterday and I (supposedly!) have 128gb internal storage. However, it's showing that my memory is full on the cleanup setting (and there's an almost constant notification that pops up on the lower screen directing me to delete storage as its almost full!) but I only have about 4gb of data on the phone!

I've cleared the cache of every app and deleted loads of apps but nothing really changes! I feel like I have no other option but to return the phone as I can't find a fix anywhere online.

Anyone know what to do?! Help!

Thanks

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stephen.xu
Admin Created 3 days ago

Hello, dear.

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.
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Saqibaz
Saqibaz Created Yesterday 08:18 (0) (0)
 
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stephen.xu
stephen.xu Admin Created 3 days ago

Hello, dear.

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.
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Saqibaz
Saqibaz Created Yesterday 08:18 (0) (0)
 
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Zonger
Zonger Created 3 days ago

Dear user,

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

Have a nice day!

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Saqibaz
Saqibaz Created Yesterday 08:18

Good answer
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