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Huawei p smart 2019 issue

Huawei p smart 2019 issue

Created: Jul 22, 2021 09:56:17Latest reply: Jul 22, 2021 10:05:08 164 2 0 0 0
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Hi all.

I just got this phone about a month ago and overall I'm happy with it.

The problem I have is it doesn't keep apps running in the background. I scroll through reddit for 5 mins, reply to a text, swap back to reddit and it refreshes the app as if its the 1st time opening it.

I have gone through developer tools and can't find anything to prevent this.

Just wondering is it possible or am I just going to have to put up with it.

Thanks

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BetterMing
Created Jul 22, 2021 10:05:08

Dear user, thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to persoal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number in https://consumer.huawei.com/en/support/hotline.
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BetterMing
BetterMing Created Jul 22, 2021 10:01:06

Hello, dear.
It's nice to meet you in the community.
We're working on getting the right answer for you. Please rest assured that we'll be back with an answer shortly.
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BetterMing
BetterMing Created Jul 22, 2021 10:05:08

Dear user, thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to persoal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number in https://consumer.huawei.com/en/support/hotline.
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