HUAWEI notebook d 14 question

Dear user, 

Please kindly note that we are responsible for Enterprise products and your device belongs to 

the Huawei Consumer group. 

For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check 

the Huawei support website for consumers, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group. 

They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/

Thanks for your understanding!

Dear, user.

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question. We have Huawei Community support (Home) where you can get the answer online, and also a service hotline for each country or region. You can get the regional hotline number at CONTACT HUAWEI FOR SUPPORT AND SERVICE.