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Huawei MediaPad T3 10 - AGS-W09 Freezing

Created: Feb 5, 2021 12:40:59Latest reply: Apr 23, 2021 02:34:05 824 5 1 0 0
  Rewarded HiCoins: 1 (problem resolved)

Hello everyone to this Community.


I own Huawei MediaPad AGS-W09 wifi version ( no sim ). Tablet worked normaly with Android 7 / EMUI 5 installed. 

Recently, I updated my tablet to EMUI 8, Android 8.

Tablet started to lagging after first startup and I will describe you what is happening:

Sometimes Screen Unlock works normaly ( Slide to unlock ) and tablet is functionaling without a problems. 

In that case, I'm using device like there is nothing wrong. 

Then, out of nowhere, Screen Unlock starts to lag, and it looks like unresponsive touch gesture. 

I need to Slide several times on screen until it unlocks. Then, tablet becomes unusable. Everything is lagging and freezing.

Next thing is to force restart ( holding unlock button for 10 sec ). 

Device stucks on MediaPad logo on startup until I touch the screen. Then recovers itself and startup normaly untill Screen Unlock. Then I have problem with Slide, problem with using a tablet ... In the meantime, tabled started to working normaly. And then problem shows again....


This is a random cycle. There is no rules. It's a random problem that started after updating to Android/EMUI 8.


Just to mention, tablet is looking like a new. No scratches, never felt on hard surfaces, touchscreen is not broken, etc. ( without any damage )


I tried hard reset 3 times, nothing has changed. No updates avaiable from update menu. 

Lateset Security patch is 1. November. 2020. Android 8.0.0, EMUI 8.0.0 


The question is:

Is there any way to fix this? Is there a way to downgrade tablet to Android 7 / EMUI 5?

I'm guessing this is a software issue, not a hardware one (  becouse Touchscreen is responsive until I lock device screen ). 

I did factory reset 3 times, disabled few unnecessary  pre-installed apps, defrag device with built-in software, disabled battery saver mode, set resolution to full, and everything else I could do from the system. 

I have not found any solution to this. 


Regards! 

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liqiang185
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liqiang185 Admin Created Feb 5, 2021 12:41:58

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tmks2 Created Apr 23, 2021 02:34:05

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