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Huawei IPC6526 cannot do panoramic view

Created: May 9, 2019 07:59:18Latest reply: May 31, 2019 11:30:26 997 2 12 0 0

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Issue description

Users are not able to rotate the camera automatically.

Alarm information

None.

Handling process

1. Rebooted the camera.

2. Checked whether all settings have been configured.

3. Checked the network connection of the device.

Root cause

It may be due to a setting on the camera.

Suggestions

Configure the PTZ camera setting on the IPC6525 device.

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Albertpr

Created May 31, 2019 07:50:13

could it be due to any bug? Did you try to upgrade the firmare on the camera?

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owencl

Created May 31, 2019 11:30:26

Hmm, rotate function seems not related on PTZ
As I know, PTZ is the function which related to focus function or lens right?

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