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Huawei IP Cameras Authantication error when adding to VCN 540

Created: Apr 5, 2020 18:48:33Latest reply: Jul 9, 2020 23:56:49 532 3 0 0 0
  Rewarded HiCoins: 0 (problem resolved)


Hi Technical Team,


Hope you are doing well.


Please need your support for Huawei IP Cameras when i adding to vcn 540 through HWDSK. I enter the correct user name and password which i used for web access but still get the below error.. When i search the camras for adding all cameras are appears but all give me the below error when i added it to NVR.


"the device you selected is not authenticated or does not pass authentication."


The Network, Time and OSD parameter are ok and synchronize...



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Hey,girl
Created Apr 7, 2020 01:06:57

Hello, Safi1012!

Thanks for choosing our community!

You should check the following tips:

1. Check whether the camera's IP, username, and password are correct.

2. Check whether the NTP is open.

3. Try to use the ONVIF to register.


I am waiting for your feedback, best wishes to you!

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All Answers
Hello, safi1012.
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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Hello, Safi1012!

Thanks for choosing our community!

You should check the following tips:

1. Check whether the camera's IP, username, and password are correct.

2. Check whether the NTP is open.

3. Try to use the ONVIF to register.


I am waiting for your feedback, best wishes to you!

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  • convention:

very useful, thanks!!
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