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Huawei HG531S V1 Firmware File

Created: May 12, 2021 17:04:14Latest reply: May 13, 2021 00:26:48 864 6 0 0 0
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Hi, i want to upgrade my HG531S router firmware but i cannot find firmware file anywhere. I try to register my product with serial number but its denied because it is isp product. I talk to my isp but they tell me you should ask for firmware from huawei so  i am asking for your help. Thanks

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Chenxintao
Admin Created May 13, 2021 00:26:48

Hi, friend!


I am sorry!


First, the HG531s V1 is a carrier series device, not an enterprise network device. Therefore, you failed to authenticate the device and upgrade your account at the enterprise support website using the device SN.


Since you obtain the device from the ISP, we have no right to have the firmware of the carrier's device. If you need the device firmware, you can only contact the local ISP. If the local ISP refuses to provide the device firmware, you can make a complaint by calling the local ISP hotline.


For more information on obtaining firmware, please click:

How to download the software and firmware of ONT


Thanks!

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user_4396693
user_4396693 Created Nov 19, 2021 03:35:57 (0) (0)
 
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Thanks for contacting the Huawei community!

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Hello,


The latest firmware is 'HG531 V1-10 V100R001C167B013'.

Please download it from the Huawei support website (this device is for carrier users). You'll need to get approval from the authority person to download it.


This is the link: https://support.huawei.com/carrierindex/msgtips?msgtype=tips&msg=Sup.Exception.Col.NoPermission&alink=http://support.huawei.com/carrierindex#col=software&detailId=PBI1-23089538&path=PBI1-7275726/PBI1-7275742/PBI1-22892608/PBI1-22892995/PBI1-19899709


To obtain permissions, perform the following steps:

Customers: Register a product or contract, and obtain permission to access or download the product.

Partners: Associate at your company, and obtain approval by the administrator of your company. Permissions are granted depending on the certification level of your company.


Thanks

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user_4229085
user_4229085 Created May 12, 2021 20:55:42 (0) (0)
Thank you for your response but your link does not work for me. I tried to register my device with serial number
before but it is refused and because of that I couldnt upgrade my account to customer account . My isp does not give any firmware. Can you send firmware via e-mail or share a link so i can access firmware, Thanks  
user_4396693
user_4396693 Created Nov 19, 2021 03:36:05 (0) (0)
 

Hi, friend!


I am sorry!


First, the HG531s V1 is a carrier series device, not an enterprise network device. Therefore, you failed to authenticate the device and upgrade your account at the enterprise support website using the device SN.


Since you obtain the device from the ISP, we have no right to have the firmware of the carrier's device. If you need the device firmware, you can only contact the local ISP. If the local ISP refuses to provide the device firmware, you can make a complaint by calling the local ISP hotline.


For more information on obtaining firmware, please click:

How to download the software and firmware of ONT


Thanks!

View more
  • x
  • convention:

user_4396693
user_4396693 Created Nov 19, 2021 03:35:57 (0) (0)
 

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