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huawei hg531 s v1 upgrade

Created: Oct 19, 2020 20:12:32Latest reply: Feb 26, 2022 15:30:26 907 9 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hello, team!

I have a question.

I don't want to upgrade my modem firmware but I don't have a Firmware Upgrade file. Can you give me the latest Firmware of HG531s V1? I currently have the 2018 version (Sorry for my English, in Turkey for education

Thank you!


Featured Answers
Chenxintao
Admin Created Oct 20, 2020 00:34:45

Hello, friend!


Please download the firmware at the following link: HG531s V1-10

HG531s V1-10

Note: that you need to download the permission account. If you cannot download the account, use either of the following methods:
Method 1: You can associate the product SN to upgrade the account permission to download the firmware. For details, click: How do we upgrade our account.

Method 2:  Confirm your requirements with your supplier or local operator and obtain firmware.

Thank you!



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Recommended answer

wissal
MVE Created Oct 19, 2020 20:15:10

Hello,
I have found the enterprise series products( https://support.huawei.com/enterprise/en/category/access-network-pid-1482605784817?submodel=9856746)
and carrier series products( https://support.huawei.com/carrier/navi?coltype=product#col=product&path=PBI1-7275726/PBI1-7275738). I do not have your model. I think your device belongs to the local carrier's customized device.

I suggest you contact your carrier or device vendor to obtain the firmware.

Good luck!


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All Answers

Hello,
I have found the enterprise series products( https://support.huawei.com/enterprise/en/category/access-network-pid-1482605784817?submodel=9856746)
and carrier series products( https://support.huawei.com/carrier/navi?coltype=product#col=product&path=PBI1-7275726/PBI1-7275738). I do not have your model. I think your device belongs to the local carrier's customized device.

I suggest you contact your carrier or device vendor to obtain the firmware.

Good luck!


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  • x
  • convention:

Hello, friend!


Please download the firmware at the following link: HG531s V1-10

HG531s V1-10

Note: that you need to download the permission account. If you cannot download the account, use either of the following methods:
Method 1: You can associate the product SN to upgrade the account permission to download the firmware. For details, click: How do we upgrade our account.

Method 2:  Confirm your requirements with your supplier or local operator and obtain firmware.

Thank you!



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To get authorized permission from the huawei suppo

To get authorized permission from the huawei support service you directed, I typed the device's serial number, e-mail, country, everything and sent it to me, they asked the e-mail address of the seller, they did not confirm, I couldn't change the product name and e-mail address when I tried to get permission again. Please help me solve my problem ASAP

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Chenxintao
Chenxintao Created Oct 20, 2020 14:36:38 (0) (0)
Hi,
You can upgrade your account permissions based on the content on the link.  
liqiang185
liqiang185 Reply Chenxintao  Created Oct 21, 2020 01:01:17 (0) (0)
Dear friend! 1. Check whether the information you entered is correct. 2. Ensure that your product is an enterprise product, not a customized device provided by the ISP.  
The software file I use belongs to 2015 and this software is problematic. I cannot connect to the internet.
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Posted by Chenxintao at 2020-10-20 00:34 Hello, friend!Please download the firmware at the following link: HG531s V1-10 Note: that you need ...

When I enter the model information on the page you are redirecting, it throws it to another tab
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Chenxintao
Chenxintao Created Oct 20, 2020 14:57:36 (0) (0)
I am sorry!
I'll just be dealing with other issues.
Because we don't have permission to download the firmware.
You can send this question to hworld@huawei.com.  
nice
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