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HUAWEI Freebuds 3 case battery problem. Help please

Created: Apr 11, 2020 08:09:47Latest reply: Apr 11, 2020 08:14:10 480 1 1 0
  Rewarded HiCoins: 0 (problem resolved)

Greeting everyone

I have just bought a new Freebuds 3 last week and after 4 days i noticed that the case charge lost 5% battery when both headphones fully charge 100% .Mobdro

At 12:25 both headphones 40% and the charger case battery 80% ,Lucky Patcher at 12:54 I checked them and both headphones fully charged and the case battery was 65%. The Bluetooth Is OFF and after one hour suddenly the case battery was 60% for no reason .

I try it Kodi another time same thing the case battery suddenly drain by 5% after charging both headphones to 100%

does anyone has this issue ?


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Admin Created Apr 11, 2020 08:14:10 Helpful(0) Helpful(0)

Dear user, thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to persoal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number in https://consumer.huawei.com/en/support/hotline.
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Popeye_Wang Admin Created Apr 11, 2020 08:14:10 Helpful(0) Helpful(0)

Dear user, thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to persoal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number in https://consumer.huawei.com/en/support/hotline.
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