Got it
Huawei Enterprise Support Community
Community Forums Access Network
Huawei EG8245H5 Primary D...

Huawei EG8245H5 Primary DNS Is Greyed Out

Created: Jun 30, 2020 09:44:20Latest reply: Mar 14, 2022 05:45:23 7899 8 1 0 0
  HiCoins as reward： 1 (problem unresolved)
View the author 1#

Hi there.


It seems that the Primary DNS server text field is greyed out.

I need to put a DNS there but how do I enable it?


Primary DNS


Thanks.

Attachment: You need to log in to download or view. No account? Register
ONT Series

Like (1) Dislike (0) Favorite(0) Share Report
Previous: What are the Huawei EchoLife ONT default usernames and passwords?
Next: HG630 V2 Bandwidth Control
Featured Answers

Recommended answer

(0) (0)
Unicef
MVE Created Jun 30, 2020 09:47:56

Dear User, can you try below steps?
Step 1.

Log in to the Huawei Router Configuration page by entering the following IP into your URL bar: 192.168.100.1.  The default login is:

Login: telecomadmin

Password: admintelecom

Step 2.

Navigate to LAN > DHCP Server Configuration

Step 3.

Check 'Enable primary DHCP server'

Check Enable DHCP L2Relay (May be labeled as just DHCP Relay)

dns

Step 4.

Enter the following DNS servers:

208.67.222.222

208.67.220.220
Step 5.

Save.

Now that you have configured your router for OpenDNS, we highly suggest that you flush your DNS resolver cache and web browser caches to ensure that your new DNS configuration settings take immediate effect. Additionally, if you have a Dynamic IP address please refer to this article which will guide you through how to automatically update your dynamic IP address.

Step 6.
Test your new DNS settings by visiting: https://www.opendns.com/setupguide/#results

Thanks!

View more
  • x
  • convention：

Ozaki
Ozaki Created Jun 30, 2020 09:52:20 (0) (0)
Step 1.

Log in to the Huawei Router Configuration page by entering the following IP into your URL bar: 192.168.100.1. The default login is:

Login: telecomadmin

Password: admintelecom

This doesn't work. I use the default admin account of the router to login, but Primary DNS Server is still greyed out.  
macky1987
macky1987 Created Aug 11, 2020 03:49:02 (0) (0)
eg8245h5  
Unicef
Unicef Reply macky1987  Created Aug 11, 2020 05:13:26 (0) (0)
Ok, user u can try this link: https://forum.huawei.com/enterprise/en/can-t-change-dns-on-huawei-hg8245h/thread/615200-100181  
(0) (0)
from 6#
Chenxintao
Chenxintao Admin Created Mar 14, 2022 05:45:23

Hello, friend!

For details about DNS configuration, see:

can't change my DNS in the HG8245H5 router

View more
  • x
  • convention：
All Answers
(1) (0)
2#
Chenxintao
Chenxintao Admin Created Jun 30, 2020 09:46:15

Hello, friend.
It's nice to meet you in the community.
We're working on your problem. Please be patient.
View more
  • x
  • convention：
(0) (0)
3#
Unicef
Unicef MVE Created Jun 30, 2020 09:47:56

Dear User, can you try below steps?
Step 1.

Log in to the Huawei Router Configuration page by entering the following IP into your URL bar: 192.168.100.1.  The default login is:

Login: telecomadmin

Password: admintelecom

Step 2.

Navigate to LAN > DHCP Server Configuration

Step 3.

Check 'Enable primary DHCP server'

Check Enable DHCP L2Relay (May be labeled as just DHCP Relay)

dns

Step 4.

Enter the following DNS servers:

208.67.222.222

208.67.220.220
Step 5.

Save.

Now that you have configured your router for OpenDNS, we highly suggest that you flush your DNS resolver cache and web browser caches to ensure that your new DNS configuration settings take immediate effect. Additionally, if you have a Dynamic IP address please refer to this article which will guide you through how to automatically update your dynamic IP address.

Step 6.
Test your new DNS settings by visiting: https://www.opendns.com/setupguide/#results

Thanks!

View more
  • x
  • convention：

Ozaki
Ozaki Created Jun 30, 2020 09:52:20 (0) (0)
Step 1.

Log in to the Huawei Router Configuration page by entering the following IP into your URL bar: 192.168.100.1. The default login is:

Login: telecomadmin

Password: admintelecom

This doesn't work. I use the default admin account of the router to login, but Primary DNS Server is still greyed out.  
macky1987
macky1987 Created Aug 11, 2020 03:49:02 (0) (0)
eg8245h5  
Unicef
Unicef Reply macky1987  Created Aug 11, 2020 05:13:26 (0) (0)
Ok, user u can try this link: https://forum.huawei.com/enterprise/en/can-t-change-dns-on-huawei-hg8245h/thread/615200-100181  
(0) (0)
4#
user90210
user90210 Created Apr 9, 2021 22:14:33

The EG8141A5 router has the same problem. Was the problem resolved? if so what is the solution?
View more
  • x
  • convention：
(0) (0)
5#
YES123W
YES123W Created Jun 29, 2021 12:06:53

Same problem. Has there been a fix yet?
View more
  • x
  • convention：
(0) (0)
6#
Chenxintao
Chenxintao Admin Created Mar 14, 2022 05:45:23

Hello, friend!

For details about DNS configuration, see:

can't change my DNS in the HG8245H5 router

View more
  • x
  • convention：
Back to list

Comment

Advanced
B Color Image Link Quote Code Smilies
You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login
Huawei Website Support About Huawei Privacy User Agreement Terms of Use Cookies Cookie Settings
Huawei Enterprise Huawei Carrier Forum Training & Certification

Contact Us: e_online@huawei.com Copyright © 2022 Huawei Technologies Co., Ltd. All rights reserved.

APP

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.