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Huawei e8372h-820 USB GSM modem - Can not log in to management web

Created: Apr 28, 2021 12:37:48Latest reply: Apr 28, 2021 13:19:50 479 2 0 0 0
  Rewarded HiCoins： 2 (problem resolved)
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I recently got this new, Huawei e8373-820 USB 4G modem.　 I’m having trouble getting it set up.　 I’m attaching it to my Dell Laptop.　 The unit installs and connects.　 The default web page opens asking for the pin code which I supply and it accepts.　 It then asks for the "Device Password" see attached jpg file.　 From the label inside the case, I found this info:

IP;192.168.8.1
WebPwd:
0rA95Ngy
SSID: HUAWEI_7873
Key:HNG7HH0E
CMiit ID: 2020CP3614

I’ve tried the above WebPwd (0rA95Ngy) and also OrA95Ngy, but both are rejected.　 I also tried admin without success.

 

I can connect via WiFi to the SSID HUAWEI_7873 using the above key without issues.　 I seem to have internet, but when I try to go to the administrative page it again asks for the "Device Password".

 

Can you assist? Thanks...RDK45

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USB dongle4G Donglee8372h-820

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liqiang185
Admin Created Apr 28, 2021 13:19:50

Dear friend,


Generally, the login password is the password on the label. If you cannot log in, you are advised to restore the default password to factory settings and try again.


If you are still unable to log in, contact your device provider to confirm whether the device is a special custom device and obtain the correct one, or request a replacement device.


Thank you!

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Popeye_Wang
Popeye_Wang Admin Created Apr 28, 2021 12:42:17

Dear User,

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014), where you can get the answer online and also the service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

Good luck!
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liqiang185
liqiang185 Admin Created Apr 28, 2021 13:19:50

Dear friend,


Generally, the login password is the password on the label. If you cannot log in, you are advised to restore the default password to factory settings and try again.


If you are still unable to log in, contact your device provider to confirm whether the device is a special custom device and obtain the correct one, or request a replacement device.


Thank you!

View more
  • x
  • convention：
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