Huawei E5172As-22 possible problems, slow/dim lights

Chenxintao · Created Mar 9, 2021 00:34:09

Hello, friend!

E5172As-22 is a consumer product, and our forum is focused on enterprise networking equipment.

For the first question, you need to confirm the purchase time of the device. If the device is aged because the device has been used for a long time, you are advised to replace the device. If the device is not aged, you are advised to contact the device provider for repair. If the device can be replaced within the warranty period, you are advised to replace the device.

The second problem is that it takes 28 seconds to log in to or switch to the device web page. You can clear the cache and check whether the fault persists.

If the problem is not resolved, you need to report the version of the device and your city.

Thank you!

ariase88 · Created Mar 8, 2021 15:26:41

Thanks for contacting the Huawei community!

We are checking your question and will provide an answer to you shortly...

wissal · Created Mar 8, 2021 17:26:55

Dear User,

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014 ), where you can get the answer online and also the service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

Good luck!

Chenxintao · Created Mar 9, 2021 00:34:09

Hello, friend!

E5172As-22 is a consumer product, and our forum is focused on enterprise networking equipment.

For the first question, you need to confirm the purchase time of the device. If the device is aged because the device has been used for a long time, you are advised to replace the device. If the device is not aged, you are advised to contact the device provider for repair. If the device can be replaced within the warranty period, you are advised to replace the device.

The second problem is that it takes 28 seconds to log in to or switch to the device web page. You can clear the cache and check whether the fault persists.

If the problem is not resolved, you need to report the version of the device and your city.

Thank you!

Huawei E5172As-22 possible problems, slow/dim lights

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