Huawei E5172 Router India

Created: May 21, 2019 13:59:10Latest reply: May 22, 2019 06:02:24 174 2 0 0
  Rewarded Hi-coins: 0 (problem resolved)
Hi I have A Huawei E5172 Airtel 4g router. Once I updated it's firmware to Megafone firmware. When I tried to change the ip address it doesn't save the new ip address also erases the old Ip address. So I decided to again downgrade it to Airtel 4g firmware but not able to update it always shows an error i.e. file is not verified. What should I do now please help.
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chenhui
Admin Created May 22, 2019 06:02:24 Helpful(0) Helpful(0)

@user_3411195 hi,
the product E5172 Airtel 4g router is a customer router, the enterprise forum only provide solutions to the enterprise product, sorry, we cannot help you on the customer product.
you could seek help at https://consumer.huawei.com/en/support/
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mumuy
mumuy Created May 21, 2019 15:36:24 Helpful(0) Helpful(0)

is there any other logs
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chenhui
chenhui Admin Created May 22, 2019 06:02:24 Helpful(0) Helpful(0)

@user_3411195 hi,
the product E5172 Airtel 4g router is a customer router, the enterprise forum only provide solutions to the enterprise product, sorry, we cannot help you on the customer product.
you could seek help at https://consumer.huawei.com/en/support/
  • x
  • convention:

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