Hi,
I'm not sure. Please try the method below:
1. Delete the current network printer, re-search and install the driver of the network printer on the local computer;
2. If 1 does not work, then reinstall the local driver of the printer on the computer connected to the network printer;
3. Install After completion, do a print test on the computer connected to the printer to see if it is normal;
4. If the computer connected to the printer prints normally, but the network printer of other computers is abnormal, check if the network protocol setting of the computer connected to the printer is normal and whether it is installed Printer sharing protocol;
5. If it is confirmed that there is no problem with the software installation and settings, then it is judged that the hardware is faulty. You can first redo the network cable RJ45 head. If the redo RJ45 head is not good, you can try to replace the HUB or switch.