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Created: Jun 27, 2022 14:01:32Latest reply: Jun 30, 2022 09:31:03 231 4 0 0 0
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Hi, I want to upgrade my cloud storage to 2048 GB and I'm not sure how cloud works, like, at all. I'm wondering what would happen if I pay the first month, and then cancel my subscription? Will I still be able to use purchased 2 TB of cloud storage, or I need to pay the whole year to be able to use it?

https://19216811.cam/ https://1921681001.id/ 

Thanks very much in advance :)

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Y_T_Z
Admin Created Jun 27, 2022 14:05:05

Dear user, 

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question. 


We have the Huawei Community support (https://consumer.huawei.com/en/community/?fromConsumer=en_community_Community), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.


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PanchakS
PanchakS Created Jun 28, 2022 05:42:52 (0) (0)
 
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Y_T_Z
Y_T_Z Admin Created Jun 27, 2022 14:05:05

Dear user, 

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question. 


We have the Huawei Community support (https://consumer.huawei.com/en/community/?fromConsumer=en_community_Community), where you can get the answer online and also service hotlines for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.


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PanchakS
PanchakS Created Jun 28, 2022 05:42:52 (0) (0)
 
PanchakS
PanchakS Created Jun 28, 2022 05:42:57

Note
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olive.zhao
olive.zhao Admin Created Jun 30, 2022 09:31:03

Hello, friend!

Which cloud disk mode do you purchase? Yearly/Monthly? Or Pay-per-use?

If you use pay-per-use, the unsubscription will not be charged. If you use yearly/monthly, the unsubscription will be refunded based on HUAWEI CLOUD refund rules and the disk capacity will no longer be used.

For more information about purchasing HUAWEI CLOUD disks, see Elastic Volume Service.

For details about the unsubscription rules and operation methods, see Billing Center User Guide.

Hope this helps!


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