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Huawei Camera FAQs - 12

Huawei Camera FAQs - 12 Highlighted

Latest reply: Feb 28, 2021 09:54:25 1403 14 5 0 0
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2019, Issue 12   Subscribe  

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FAQs

If artifacts or frame freezing occurs on live video, the possible causes are as follows:

1. The computer configuration is insufficient. The CPU usage is high.

2. The network is faulty.

When encountering such issues, you can refer to the solution diagram to locate and troubleshoot faults.

 

Solution

This picture shows the solution for rectifying the fault.

Figure1 Solution diagram

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• Check the packet loss rate. The detailed procedure is as follows:

 

1. Log in to the camera web system and choose Settings > System > Local Settings > Playing Settings.

 

2. Set Protocol to UDP and click Save.

 

3. Go to the View page and click http://edm03.huawei.com/mailings/14/7690/index.files/gantanhao.pngin the lower part of the live video pane to check the packet loss rate.

 

Figure2 Checking the packet loss rate

 

http://edm03.huawei.com/mailings/14/7690/index.files/diubaolv.png

 

• Change the network transmission protocol to TCP. The detailed procedure is as follows:

 

1. Log in to the camera web system and choose Settings > System > Local Settings > Playing Settings.

 

2. Set Protocol to TCP.

 

3. Click Save.

 

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Changing the network transmission protocol type takes effect only for the current camera and computer. If frame freezing also occurs on live video from the camera on the platform, you need to change the network transmission protocol of the platform.

 

 

• Change the bit rate. The detailed procedure is as follows:

 

 

1. Log in to the camera web system and choose Settings > Video/Audio/Image > Video.

 

 

2. Decrease the bit rate.

 

 

3. Click Save.

 

 

 

 

 

 

 

 

 

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NACA4412
Created Jan 29, 2020 20:48:26

Thanks for sharing
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estefaniesc
Created Jan 30, 2020 19:00:09

cool!!
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anniep
Created Jan 31, 2020 19:14:14

great!@
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Datawizard
Created Feb 20, 2020 12:29:43

Thanks for sharing
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6#
Kyaw,NTD
Created Mar 18, 2020 03:56:36

@Hey,girl I would like to know Huawei IPC or C series cameras support external recording like Hikvision/Dahua?
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7#
Hey,girl
Created Mar 18, 2020 05:59:02

Posted by Kyaw,NTD at 2020-03-18 03:56 @Hey,girl I would like to know Huawei IPC or C series cameras support external recording like Hikvis ...
Not
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carlosdua
Created Jun 4, 2020 12:29:00

Thanks for sharing
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Faridrami
Created Jun 6, 2020 16:57:45

Thanks for sharing
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user_3701892
Created Jun 10, 2020 03:34:46

Solved most of the problems.
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