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Huawei BTS3900 login failed, UMPT

Created: Mar 4, 2021 15:13:16Latest reply: Mar 27, 2022 07:45:23 1172 6 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Could you please help me to fix this problem?

 Error message "network is abnormal, please check the connection to server and try log in again"


Board - UMPT

Ip: 17.21.2.15


Browser; Firefox, Internet Explorer



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Featured Answers

Hello dear
Please act as below to could define the problem
1-check your quality of cables  
2-Put your laptop IP to be 17.21.2.17
3-connect your lap to UMPT and be sure that network status is connected
4-run MMC and run Ping 17.21.2.15 if reply then it's OK go to step 5 , if not reply go to step 9
5-Be sure that the java plugin is installed on your lap
6-Run LMT with IE 7 or 8
7-If same error message appear again then reset your browser and try again
8-If still then replace UMPT as it will be a problem in a USB port

9-put laptop IP to 192.168.0.50
10-run MMC and run Ping 192.168,0.49 if reply then to step 5

hope that help u

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Recommended answer

BetterMing
Created Mar 5, 2021 09:41:33

Hello, dear.
This is a network problem, you need to check whether the communication connection between your devices is smooth. Whether the network is communicating normally.
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All Answers
192.168.0.49, for UMPT,
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Y_T_Z
Y_T_Z Admin Created Mar 5, 2021 00:15:13

Hello, dear.
It's nice to meet you in the community.
We're working on getting the right answer for you. Please rest assured that we'll be back with an answer shortly.
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Hello, dear.
This is a network problem, you need to check whether the communication connection between your devices is smooth. Whether the network is communicating normally.
View more
  • x
  • convention:

The network is ok, the ping for 17.21.2.15 is running.
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Hello dear
Please act as below to could define the problem
1-check your quality of cables  
2-Put your laptop IP to be 17.21.2.17
3-connect your lap to UMPT and be sure that network status is connected
4-run MMC and run Ping 17.21.2.15 if reply then it's OK go to step 5 , if not reply go to step 9
5-Be sure that the java plugin is installed on your lap
6-Run LMT with IE 7 or 8
7-If same error message appear again then reset your browser and try again
8-If still then replace UMPT as it will be a problem in a USB port

9-put laptop IP to 192.168.0.50
10-run MMC and run Ping 192.168,0.49 if reply then to step 5

hope that help u

View more
  • x
  • convention:

Majdi.Chebil
Majdi.Chebil Moderator Author Created Mar 27, 2022 07:45:23

Informative answer, thanks
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