Huawei b525 stuck in flash mode and refuse to boot .

Dear user, 

Please kindly note that we are responsible for Enterprise products and your device belongs to the Huawei Consumer group. 

For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check 

the Huawei support website for consumers, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group. 

They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/

Thanks for your understanding!

Hi, friend!

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014) where you can get the answer online, and also the service hotline for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

For more information on the B525s-23a, click:

Huawei router B525

Thanks!

Hello friend!

First of all, it should be noted that the B525 series routers can only be upgraded through the outlet service and the OTA upgrade because ordinary users cannot obtain the software version of the device.

Please provide the flash version because I don't know the flash mode-specific situation.

Thanks!