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Huawei AX3 Pro, HUAWEI WiFi AX3 port forwarding not work or work randomly

Created: Nov 20, 2020 22:04:18Latest reply: Mar 22, 2022 02:32:39 3472 9 0 0 0
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Hi, friend!


I have bought HUAWEI WiFi AX3 router and have experienced much issues,

I never see anything less user friedly like this router web admin,

router is quick and works great, but web admin and routing is horrible and if I not solve routing then I must return it,

what going on:

- when need to setup port forward, I can't enter IP manually, but must select from device list (where some devices missing)

- after restart mac addresses has different IP randomly

- I have some devices 2 for example, if after reboot mac has correct IP, then it's forward works, but another one has bad ip and not work

- after restart, it's changed, sometimes after few restarts i have corrent forwarding until next restart


- and why for god i can't paste passwords from clipboard, when I try to disable scripts web admin not works at all, horrble idea


is there any other interface, less restrictive and more professional/manual?


Thank you!

Huawei AX3

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Chenxintao
Admin Created Nov 23, 2020 02:24:10

Hello, friend!


I am sorry!

Based on the analysis of the problem description, the following conclusions are drawn:


1. Only devices can be selected for port mapping, but IP addresses cannot be entered. This is because devices are managed and identified by MAC addresses instead of IP addresses.


2. Some devices cannot be found in the device list of port mapping. This question requires you to tell us whether the AX3 is dual-core or quad-core and the software version.


3. After the device is restarted, different IP addresses are allocated. This problem can be reproduced and verified.


4. After the restart, the IP address changes, causing the port mapping to become invalid. This problem is not caused by IP address changes. As described in 1, port mapping forwarding is implemented based on MAC addresses. Even if IP addresses are changed, forwarding is not affected.


5. Passwords cannot be copied from the pasteboard. Currently, passwords set on the router cannot be copied to other places. This is a security requirement.


Thanks!

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from 8#
Chenxintao
Chenxintao Admin Created Mar 22, 2022 02:32:39

Hi, dear!

For more information about Huawei AX3 pro, click:

Huawei AX3 PRO FAQs

Thanks!

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2#
Paola
Paola Created Nov 20, 2020 22:04:46

Hi user!

We appreciate your question, we will give you a feedback shortly.


Regards.
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3#
ariase88
ariase88 Admin Created Nov 20, 2020 22:15:45

Hello,


I am sorry for the inconvenience, unfortunately, this product belongs to the Consumer group. 

Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number at https://consumer.huawei.com/en/support/hotline. 

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4#
Chenxintao
Chenxintao Admin Created Nov 21, 2020 11:04:45

Hi, friend!
Don't worry. I understand how you feel.
Because it's a consumer product, I need some time to analyze this.
I'll can solve this problem for you in the back.
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5#
Chenxintao
Chenxintao Admin Created Nov 23, 2020 02:24:10

Hello, friend!


I am sorry!

Based on the analysis of the problem description, the following conclusions are drawn:


1. Only devices can be selected for port mapping, but IP addresses cannot be entered. This is because devices are managed and identified by MAC addresses instead of IP addresses.


2. Some devices cannot be found in the device list of port mapping. This question requires you to tell us whether the AX3 is dual-core or quad-core and the software version.


3. After the device is restarted, different IP addresses are allocated. This problem can be reproduced and verified.


4. After the restart, the IP address changes, causing the port mapping to become invalid. This problem is not caused by IP address changes. As described in 1, port mapping forwarding is implemented based on MAC addresses. Even if IP addresses are changed, forwarding is not affected.


5. Passwords cannot be copied from the pasteboard. Currently, passwords set on the router cannot be copied to other places. This is a security requirement.


Thanks!

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(0) (0)
6#
Poasis
Poasis Created Mar 16, 2021 17:20:55

I have the same problem. Just bought Huawei AX3 router and unfortunately torrenting is not working. With old router everything works fine but with AX3 ports are closed and i'm unable to open them through router settings. Port mapping just doesn't work. Tried to disable router firewall, not helping. The problem is just in router because if i switch back to 10 years old router everything works fine.


No, looks like it has something to do with windows firewall. But i can't understand why firewall acts differently with 2 routers.

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Chenxintao
Chenxintao Created Apr 26, 2021 00:29:18 (0) (0)
Hi,
You can refer to the following link to re-post your question in detail: (Please bring your device version and your city):
https://forum.huawei.com/enterprise/en/how-to-quickly-seek-help-forum/thread/636663-100181  
(0) (0)
7#
user_4209613
user_4209613 Created Apr 25, 2021 23:37:13

I just ordered two ax3 pro units to have a mesh wifi.
The port forwarding is not working. Can't have Nat 3 with PS4 Network
What to do ???
We need a solution Huawei.
Thanks
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Chenxintao
Chenxintao Created Apr 26, 2021 00:29:09 (0) (0)
Hi,
You can refer to the following link to re-post your question in detail: (Please bring your device version and your city):
https://forum.huawei.com/enterprise/en/how-to-quickly-seek-help-forum/thread/636663-100181  
(0) (0)
8#
Chenxintao
Chenxintao Admin Created Mar 22, 2022 02:32:39

Hi, dear!

For more information about Huawei AX3 pro, click:

Huawei AX3 PRO FAQs

Thanks!

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