Huawei 1288H V5 is unable to boot.
Created: Nov 2, 2021 00:27:18Latest reply: Feb 27, 2022 04:48:44
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Posted by stephen.xu at 2021-11-02 05:57 Posted by stephen.xu at 2021-11-02 05:57 It seems that your IBMC firmware is faulty. The power li ... Hi, dear! You can try the method as follows: Please try to reset the iBMC as follows:
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user_4451923
Created Nov 4, 2021 06:14:16
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I'm not used to the operation such as opening the server casing..., so I will contact the HUAWEI TAC support. Thank you for your great suppot! 
stephen.xu
Reply user_4451923 Created Nov 4, 2021 06:24:04
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ok, Thank you for the feedback. Please tell me the final solution if the issue is solved. Thank you
user_4451923
Reply stephen.xu Created Dec 2, 2021 02:39:48
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We could get HUAWEI onsite support. Finally, we could solve this problem after replacing the motherboard. Thank you. |
All Answers
user_4451923
Created Nov 2, 2021 02:05:58
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I waited more than 1 hour, but the power light still blinks yellow and server didn't start.
stephen.xu
Reply user_4451923 Created Nov 2, 2021 02:08:41
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Can you log in to the iBMC? I suggest you upgrade the ibmc, the firmware is fault. |
user_4451923
Created Nov 2, 2021 02:19:39
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I wait more than 1 hour, but the power button still blinks yellow. I didn't upgraded iBMC firmware. First, the iBMC LAN port interface was repeatedly UP and Down. So, I shutdown the server and unplug/plug power supply cable, and the power button power button keep blinking yellow.
stephen.xu
Reply user_4451923 Created Nov 2, 2021 03:19:26
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Can you log in to the iBMC? I suggest you upgrade the iBMC, the firmware is fault.
user_4451923
Reply stephen.xu Created Nov 2, 2021 04:45:24
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I can login after hitting 'ctrl + b' and enter password 'Admin@9000'. But I don't know this is iBMC login or not. After login, console show below, and I can use U-boot commands. Hi1710_UBOOT> Hi1710_UBOOT> Can I upgrade the iBMC ? |
user_4451923
Created Nov 2, 2021 08:00:01
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Yes, after I connected the console port, I got message as follows. ------------------------------------- U-Boot 2.1.07 (Dec 21 2017 - 18:01:59) CPU : HI1710 Board: HI1710 sub-system board. DRAM: 512 MiB MMC: Hi1710_mmc: 0 88E1512 eth PHY detected reset: in_wdt_up ubootorder = 0 Hit 'ctrl + b' to stop autoboot: 0 ***no valid bootfile*** resetting ... pll_ready cfginfo:0x00111194 --------------------------------- And this message repeated endlessly.
stephen.xu
Reply user_4451923 Created Nov 2, 2021 08:01:24
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As I said please try to input the reset command to reset the iBMC, then Wait until the operation is complete as prompted, and then run the reboot command to restart the system, then check if the error message is still present?
user_4451923
Created Nov 2, 2021 08:09:06
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>Then you press "crtl+b"? input the password and you can log input the command? is that right? Yes. I can't input any commands without pressing "ctrl + b". After I press "ctrl+b" and input the password, I can input commands from follwiing prompt. Hi1710_UBOOT>
user_4451923
Reply user_4451923 Created Nov 2, 2021 08:12:09
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I already use reset command as follows. Hi1710_UBOOT> reset However, following message repeated endlessly. --------------------------------- U-Boot 2.1.07 (Dec 21 2017 - 18:01:59) CPU : HI1710 Board: HI1710 sub-system board. DRAM: 512 MiB MMC: Hi1710_mmc: 0 88E1512 eth PHY detected reset: in_wdt_up ubootorder = 0 Hit 'ctrl + b' to stop autoboot: 0 ***no valid bootfile*** resetting ... pll_ready cfginfo:0x00111194 ---------------------------------
stephen.xu
Reply user_4451923 Created Nov 2, 2021 08:37:08
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it seems that the firmware file is corrupted, Based on experience, the mainboard needs to be replaced. I suggest that you contact the HUAWEI TAC support: http://app.huawei.com/ects/#!ecare/sr/newLoginFailed.html Maybe your problem needs to be handled remotely or by an engineer on site. |
Posted by stephen.xu at 2021-11-02 05:57 Posted by stephen.xu at 2021-11-02 05:57 It seems that your IBMC firmware is faulty. The power li ... Hi, dear! You can try the method as follows: Please try to reset the iBMC as follows:
|
user_4451923
Created Nov 4, 2021 06:14:16
(0)
(0)
I'm not used to the operation such as opening the server casing..., so I will contact the HUAWEI TAC support. Thank you for your great suppot!
stephen.xu
Reply user_4451923 Created Nov 4, 2021 06:24:04
(0)
(0)
ok, Thank you for the feedback. Please tell me the final solution if the issue is solved. Thank you
user_4451923
Reply stephen.xu Created Dec 2, 2021 02:39:48
(0)
(0)
We could get HUAWEI onsite support. Finally, we could solve this problem after replacing the motherboard. Thank you. |
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