Hi, there.
HSI Service Fault Processing Procedure flow chart.

Locating the fault Preliminarily
Fault Category | Possible Cause |
User of several ports can not access the internet | * The user terminal or line is faulty |
* The GPON port is faulty | |
* The configuratio data of the MA5600T is incorect. | |
User of a board can not access the internet | * The GPON board is faulty |
Users of a shelf can not access the inetrnet | * The optical path is faulty |
* The control board of upstreamboard of MA5680T is faulty | |
* Users have suffered attacks from the network | |
All the users under a BRAS can not access the internet | * The upper layer device is faulty |
Thanks.


