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How to upload the wallpaper file via eSight to an eSpace 7950 IP phone Highlighted

Latest reply: Sep 19, 2018 15:21:16 662 2 1 0 0

Hello, dear!

The topic describes a solution to failure to upload the configuration file and wallpaper file via eSight to eSpace 7950.


Issue Description

I am trying to deploy wallpapers for eSpace 7950 phones via eSight.

When I Uploaded the configuration file (in zip format) and the wallpaper file (in jpg format), the configuration file goes without any problems. 

eSight


Bellow, the content of the configuration file:

eSpace 7950


The wallpaper is not deployed to the phone and doesn’t even appear in the wallpapers inside the preferences menu on the phone.


Alarm Information

There is no error displayed after the configuration is uploaded via eSight.


Handling Process

I managed to send the wallpaper to the IP phone (creating a version file with the wallpaper only) and the wallpaper is now sent to the IP phone, however, it doesn’t get active. I have to go to each phone and manually set the image that I’ve sent.


Solution

Gladly there is a solution to this issue and is not very difficult to implement.

Please follow these steps:

  1. Deploy the wallpaper manually on one IP phone.

  2. Export the configuration file from this IP phone, as per below:

    eSpace 7910

  3. Open the .xml config file and check for this line:

    config file

    Where your_wallpaper_name.jpg is the name of your wallpaper.

  4. You need to add the parameter MFlag=”1” like below:

    <WallPaper MFlag="1" CurrentWallPaper="your_wallpaper_name.jpg"/>

  5. Save the config file.

  6. Upload this modified config file to eSight, then you can batch import it to the IP phones.


Hope the solution can help you~

hi Alex, thank you for sharing this with us
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very useful, thank you for sharing
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