how to upgrade the storage hard disk fw
Created: Aug 23, 2019 09:27:01Latest reply: Oct 26, 2021 08:42:30
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Good day! This chapter describes the preparations for the disk upgrade. 3.1 Obtaining Tools and the Software Package 3.1.1 Confirming Tools
3.1.2 Downloading and Installing the Tools This section describes how to download and install the disk upgrade tool. 3.1.2.1 Downloading the Tools  You must apply for permission to obtain documents and software from the website. Step 1 Go to http://support.huawei.com/enterprise/ and click Login. Then enter the user name and password. Step 2 Choosing Tools > SmartKit. The page for downloading the latest SmartKit version is displayed. Step 3 Download the latest SmartKit installation package. If you do not have permission to download, contact the technical support engineers. For OceanStor 18000 V100R001C30 to V100R001C30SPC200, install SmartKitVxRxC00RCxx_Tool_SVP_18000V1R1C30.zip. ----End 3.1.2.2 Installing the Tools This section describes two modes to install the disk upgrade tools. 3.1.2.2.1 Installing the Disk Upgrade Tools Online This section describes how to install the disk upgrade tools online. This scenario is recommended when the host or laptop used to install SmartKit can connect to the Internet. Step 1 Decompress the SmartKit installation package downloaded in 3.1.2.1 Downloading the Tools. For example: SmartKit VxRxCxxRCx.zip. After a SmartKit installation package is downloaded by following instructions in 3.1.2.1 Downloading the Tools, copy it to the host or laptop where you want to perform a disk upgrade, and decompress and install it on the host or laptop. Step 2 Double-click the decompressed SmartKitVxRxCxxRCx.exe file to install it. Step 3 After the installation is complete, open SmartKit. On the Operation Safety Precautions page, click Confirm. Figure 3-1 Operation Safety Precautions  Step 4 If identity authentication is required, perform the corresponding steps. Figure 3-2 Identity Authentication   Step 5 Click Function Management, as shown in Figure 3-3. Select Storage under Product Field in the Filter area and click Install, as shown in the following figure. Figure 3-3 Function Management  Figure 3-4 Install  Step 6 After the installation is complete, choose Home > Upgrade/Patch Installation to perform the site survey before upgrade and device upgrade. ----End 3.1.2.2.2 (Optional) Importing the Disk Upgrade Tools Offline Application Scenario If the host or laptop that performs the pre-upgrade site survey or upgrade fails to connect to Huawei website, copy the function package exported and SmartKit installation package downloaded in section 3.1.2.1 Downloading the Tools to the host or laptop. Then decompress and install the latest SmartKit in the host or laptop, and import the function package. This section can be performed only after the procedure in section 3.1.2.2.1 Installing the Disk Upgrade Tools Online is complete on a PC or laptop that connects to the Internet. Procedure Step 1 After SmartKit and upgrade tool plug-ins are installed, choose Home > Function Management, and click Export. Figure 3-5 Clicking Export  Step 2 Choose Upgrade/Patch Installation > Disk Firmware Upgrade, select the export path, and click Export. Figure 3-6 Exporting the Disk Firmware Upgrade package  Step 3 After the export is complete, click View to open the exported function package. Figure 3-7 Successful export and function package copying  Step 4 Copy the function package exported in the previous step, such as SmartKit_func_storage_exp_20180926154137.tar, and copy it with the SmartKit installation package to the host or laptop where the disk upgrade is to be performed. Step 5 Run the SmartKit installation package and install the latest SmartKit on the host or laptop. On the Function Management page, click Import and select the function package copied in previous step to import it. Figure 3-8 Importing the function package  ----End 3.1.3 Confirming Versions Before an Upgrade This section describes the storage device versions that do not support disk upgrades by using SmartKit, the versions that support disk upgrades by importing a firmware package, the versions that support concurrent and rapid disk upgrades. l The following table lists the storage device versions that do not support disk upgrade by using SmartKit. Other versions support disk upgrades by using SmartKit.
l The following table lists the storage device versions that support disk upgrades by importing a disk firmware upgrade package. Other versions do not support disk upgrades by importing a firmware package.
l The following table lists the storage device versions that support concurrent and rapid disk upgrades. Other versions do not support concurrent and rapid disk upgrades.
3.1.4 Obtaining a Firmware Package Download the firmware package of the corresponding version from https://support.huawei.com/enterprise/en/cloud-storage/storage-medium-pid-23196996/software. 4 Performing the Upgrade This chapter details how to perform the disk upgrade.4.1 Upgrade Prerequisites This part describes the prerequisites for upgrading disk in online and offline mode. Prerequisites 1. By default, do not upgrade disks, unless you receive upgrade or rectification notices from the R&D or maintenance departments of storage products. 2. Before the disk upgrade, make sure that all the controllers have been upgraded to the target version and the state of system is normal. 3. Before the disk upgrade, refer to section 3.1.3 Confirming Versions Before an Upgrade to check whether your version supports upgrades by SmartKit. If not, install the latest patch based on the solution in the section table. 4. You cannot upgrade coffer disks in slots 0 to 3 of enclosure DAE000 in versions earlier than V300R003C10. For V300R003C10 and later, you can use the same way to upgrade coffer disks as that of common disks. 5. After the coffer disks in slots 0 to 3 are upgraded, power off and on coffer disks separately. For details about how to power on and off a single disk, see section 5.4 Powering Off and On a Disk. 6. Only the disks of models listed in the version mapping table can be upgraded. Confirm the product model by obtaining the version mapping table in http://support.huawei.com/enterprise/. 4.2 Upgrading Disks This section describes how to upgrade disks. Procedure This section describes how to upgrade disk by SmartKit.  l Upgrading disks is risky. Before performing operations described in this section, confirm whether the upgrade is necessary with R&D engineers.  l During disk upgrade, the storage system reports major alarms indicating that disks are removed and the storage pool is degraded. You can ignore these alarms as they will be cleared automatically after the upgrade. If you do not want to receive these alarms during disk upgrade, see 5.1 Method of Masking Certain Alarms During Disk Upgrade. 4.2.1 Disk Upgrade Procedurel To find out which product models and versions support disk upgrade using SmartKit, choose Upgrade > Disk firmware upgrade > Add Device > List of Supported Devices, as shown in the following figure.  Disk upgrade flowchart shows the procedure. Figure 4-1 Disk upgrade flowchart  4.2.2 Adding a Device Prerequisites You have obtained the user name, password, upgrade package, as well as the IP address or IP address segment of the device. Procedure Step 1 Open SmartKit. On the Home page of SmartKit, click More > under Upgrade/Patch Installation. Figure 4-2 Going to the disk upgrade tool  Step 2 On the Function Management page, click Disk Firmware Upgrade. Figure 4-3 Selecting Disk Firmware Upgrade  Step 3 On the Disk Firmware Upgrade page, click Disk Firmware Upgrade. Figure 4-4 Going to Disk Firmware Upgrade  Step 4 On the Upgrade page, click Add Device. Figure 4-5 Upgrade Disk page  The Add Device wizard is displayed. Figure 4-6 Selecting a device whose disks are to be upgraded  Step 5 On the Select Device page, click Add Device if there is no device on the device list. On the Basic Information page, fill in the management IP address of the device and click Next. Figure 4-7 Entering the device IP address  Step 6 Enter the user name and password and then click Finish. The default value of the port is 22. Do not select Need Debug Password. Figure 4-8 Entering the user name and password of the device  Step 7 If there are devices listed on the Select Device page, select the device that you want to upgrade, and click Next. Figure 4-9 Selecting the added device You can add only one device at a time. If you want to upgrade multiple devices concurrently, add devices one by one and then perform the upgrade. Step 8 Click Browse. In the dialog box that is displayed, select the desired firmware package and click OK. For details about how to obtain the firmware package, see 3.1.4 Obtaining a Firmware Package. This step is required for some versions. For details about these versions, refer to Storage Device Versions Supporting Disk Upgrades by Importing a Disk Firmware Upgrade Package other versions, you can skip this step.  Step 9 Select the disks that you want to upgrade. If you select All disks of the system, all the disks of the device will be upgraded. Figure 4-10 Selecting All disks of the system  Step 10 If you select Customized disks, the Select Disks page will be displayed. Select the disks that you want to upgrade and then click OK.  After you click Customized disks, the tool queries all disks on the device. The time for querying disks varies with the network status and number of disks. Step 11 In the Upgrade Mode area, select the upgrade mode. Online is selected by default. Figure 4-11 Selecting Upgrade Mode   If Offline is selected, ensure that no host services are running or host services are stopped. Otherwise, the host services may be interrupted during the upgrade process. Step 12 After selecting the disks that you want to upgrade and their upgrade mode, click Finish. 1. After the upgrade task is added, if you want to modify it, refer to 5.2 Modifying a Device. ----End2. After the upgrade task is added, if you want to remove the extra task, refer to 5.3 Removing a Device 4.2.3 Performing an Upgrade This section describes how to upgrade disks of the device that you have selected. Prerequisites l The device has been added to the device management list. l The status of the storage system is normal, and the storage system has no major or critical alarms. l The storage system is running at off-peak hours. Context l If anomalies occur on ports when you are using the tool, check whether you are forced offline. l If the login user is in the insecure state, the system displays a dialog box asking the user to change its password on OceanStor DeviceManager or CLI. l When upgrading a device, do not change passwords, force users offline, or force users to change passwords upon the next login. Otherwise, the upgrade fails. Procedure Step 1 On the Upgrade page, select the device and click Perform Upgrade.  Step 2 In the Warning dialog box that is displayed, click OK.  Before the upgrade, ensure that the storage system meets the requirements displayed in the Warning dialog box. Otherwise, the upgrade may fail. Step 3 The system automatically starts to perform a pre-upgrade check, as shown in the following figure. Step 4 After the pre-upgrade check is complete, the system starts to perform the upgrade. The system automatically obtains disk information and upgrades the disks in online mode. The upgrade succeeds. | |||||||||||||||||||||||||||||||||||
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All Answers
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Good day! This chapter describes the preparations for the disk upgrade. 3.1 Obtaining Tools and the Software Package 3.1.1 Confirming Tools
3.1.2 Downloading and Installing the Tools This section describes how to download and install the disk upgrade tool. 3.1.2.1 Downloading the Tools You must apply for permission to obtain documents and software from the website. Step 1 Go to http://support.huawei.com/enterprise/ and click Login. Then enter the user name and password. Step 2 Choosing Tools > SmartKit. The page for downloading the latest SmartKit version is displayed. Step 3 Download the latest SmartKit installation package. If you do not have permission to download, contact the technical support engineers. For OceanStor 18000 V100R001C30 to V100R001C30SPC200, install SmartKitVxRxC00RCxx_Tool_SVP_18000V1R1C30.zip. ----End 3.1.2.2 Installing the Tools This section describes two modes to install the disk upgrade tools. 3.1.2.2.1 Installing the Disk Upgrade Tools Online This section describes how to install the disk upgrade tools online. This scenario is recommended when the host or laptop used to install SmartKit can connect to the Internet. Step 1 Decompress the SmartKit installation package downloaded in 3.1.2.1 Downloading the Tools. For example: SmartKit VxRxCxxRCx.zip. After a SmartKit installation package is downloaded by following instructions in 3.1.2.1 Downloading the Tools, copy it to the host or laptop where you want to perform a disk upgrade, and decompress and install it on the host or laptop. Step 2 Double-click the decompressed SmartKitVxRxCxxRCx.exe file to install it. Step 3 After the installation is complete, open SmartKit. On the Operation Safety Precautions page, click Confirm. Figure 3-1 Operation Safety Precautions Step 4 If identity authentication is required, perform the corresponding steps. Figure 3-2 Identity Authentication Step 5 Click Function Management, as shown in Figure 3-3. Select Storage under Product Field in the Filter area and click Install, as shown in the following figure. Figure 3-3 Function Management Figure 3-4 Install Step 6 After the installation is complete, choose Home > Upgrade/Patch Installation to perform the site survey before upgrade and device upgrade. ----End 3.1.2.2.2 (Optional) Importing the Disk Upgrade Tools Offline Application Scenario If the host or laptop that performs the pre-upgrade site survey or upgrade fails to connect to Huawei website, copy the function package exported and SmartKit installation package downloaded in section 3.1.2.1 Downloading the Tools to the host or laptop. Then decompress and install the latest SmartKit in the host or laptop, and import the function package. This section can be performed only after the procedure in section 3.1.2.2.1 Installing the Disk Upgrade Tools Online is complete on a PC or laptop that connects to the Internet. Procedure Step 1 After SmartKit and upgrade tool plug-ins are installed, choose Home > Function Management, and click Export. Figure 3-5 Clicking Export Step 2 Choose Upgrade/Patch Installation > Disk Firmware Upgrade, select the export path, and click Export. Figure 3-6 Exporting the Disk Firmware Upgrade package Step 3 After the export is complete, click View to open the exported function package. Figure 3-7 Successful export and function package copying Step 4 Copy the function package exported in the previous step, such as SmartKit_func_storage_exp_20180926154137.tar, and copy it with the SmartKit installation package to the host or laptop where the disk upgrade is to be performed. Step 5 Run the SmartKit installation package and install the latest SmartKit on the host or laptop. On the Function Management page, click Import and select the function package copied in previous step to import it. Figure 3-8 Importing the function package ----End 3.1.3 Confirming Versions Before an Upgrade This section describes the storage device versions that do not support disk upgrades by using SmartKit, the versions that support disk upgrades by importing a firmware package, the versions that support concurrent and rapid disk upgrades. l The following table lists the storage device versions that do not support disk upgrade by using SmartKit. Other versions support disk upgrades by using SmartKit.
l The following table lists the storage device versions that support disk upgrades by importing a disk firmware upgrade package. Other versions do not support disk upgrades by importing a firmware package.
l The following table lists the storage device versions that support concurrent and rapid disk upgrades. Other versions do not support concurrent and rapid disk upgrades.
3.1.4 Obtaining a Firmware Package Download the firmware package of the corresponding version from https://support.huawei.com/enterprise/en/cloud-storage/storage-medium-pid-23196996/software. 4 Performing the Upgrade This chapter details how to perform the disk upgrade.4.1 Upgrade Prerequisites This part describes the prerequisites for upgrading disk in online and offline mode. Prerequisites 1. By default, do not upgrade disks, unless you receive upgrade or rectification notices from the R&D or maintenance departments of storage products. 2. Before the disk upgrade, make sure that all the controllers have been upgraded to the target version and the state of system is normal. 3. Before the disk upgrade, refer to section 3.1.3 Confirming Versions Before an Upgrade to check whether your version supports upgrades by SmartKit. If not, install the latest patch based on the solution in the section table. 4. You cannot upgrade coffer disks in slots 0 to 3 of enclosure DAE000 in versions earlier than V300R003C10. For V300R003C10 and later, you can use the same way to upgrade coffer disks as that of common disks. 5. After the coffer disks in slots 0 to 3 are upgraded, power off and on coffer disks separately. For details about how to power on and off a single disk, see section 5.4 Powering Off and On a Disk. 6. Only the disks of models listed in the version mapping table can be upgraded. Confirm the product model by obtaining the version mapping table in http://support.huawei.com/enterprise/. 4.2 Upgrading Disks This section describes how to upgrade disks. Procedure This section describes how to upgrade disk by SmartKit. l Upgrading disks is risky. Before performing operations described in this section, confirm whether the upgrade is necessary with R&D engineers. l During disk upgrade, the storage system reports major alarms indicating that disks are removed and the storage pool is degraded. You can ignore these alarms as they will be cleared automatically after the upgrade. If you do not want to receive these alarms during disk upgrade, see 5.1 Method of Masking Certain Alarms During Disk Upgrade. 4.2.1 Disk Upgrade Procedurel To find out which product models and versions support disk upgrade using SmartKit, choose Upgrade > Disk firmware upgrade > Add Device > List of Supported Devices, as shown in the following figure. Disk upgrade flowchart shows the procedure. Figure 4-1 Disk upgrade flowchart 4.2.2 Adding a Device Prerequisites You have obtained the user name, password, upgrade package, as well as the IP address or IP address segment of the device. Procedure Step 1 Open SmartKit. On the Home page of SmartKit, click More > under Upgrade/Patch Installation. Figure 4-2 Going to the disk upgrade tool Step 2 On the Function Management page, click Disk Firmware Upgrade. Figure 4-3 Selecting Disk Firmware Upgrade Step 3 On the Disk Firmware Upgrade page, click Disk Firmware Upgrade. Figure 4-4 Going to Disk Firmware Upgrade Step 4 On the Upgrade page, click Add Device. Figure 4-5 Upgrade Disk page The Add Device wizard is displayed. Figure 4-6 Selecting a device whose disks are to be upgraded Step 5 On the Select Device page, click Add Device if there is no device on the device list. On the Basic Information page, fill in the management IP address of the device and click Next. Figure 4-7 Entering the device IP address Step 6 Enter the user name and password and then click Finish. The default value of the port is 22. Do not select Need Debug Password. Figure 4-8 Entering the user name and password of the device Step 7 If there are devices listed on the Select Device page, select the device that you want to upgrade, and click Next. Figure 4-9 Selecting the added device You can add only one device at a time. If you want to upgrade multiple devices concurrently, add devices one by one and then perform the upgrade. Step 8 Click Browse. In the dialog box that is displayed, select the desired firmware package and click OK. For details about how to obtain the firmware package, see 3.1.4 Obtaining a Firmware Package. This step is required for some versions. For details about these versions, refer to Storage Device Versions Supporting Disk Upgrades by Importing a Disk Firmware Upgrade Package other versions, you can skip this step. Step 9 Select the disks that you want to upgrade. If you select All disks of the system, all the disks of the device will be upgraded. Figure 4-10 Selecting All disks of the system Step 10 If you select Customized disks, the Select Disks page will be displayed. Select the disks that you want to upgrade and then click OK. After you click Customized disks, the tool queries all disks on the device. The time for querying disks varies with the network status and number of disks. Step 11 In the Upgrade Mode area, select the upgrade mode. Online is selected by default. Figure 4-11 Selecting Upgrade Mode If Offline is selected, ensure that no host services are running or host services are stopped. Otherwise, the host services may be interrupted during the upgrade process. Step 12 After selecting the disks that you want to upgrade and their upgrade mode, click Finish.1. After the upgrade task is added, if you want to modify it, refer to 5.2 Modifying a Device. ----End2. After the upgrade task is added, if you want to remove the extra task, refer to 5.3 Removing a Device 4.2.3 Performing an Upgrade This section describes how to upgrade disks of the device that you have selected. Prerequisites l The device has been added to the device management list. l The status of the storage system is normal, and the storage system has no major or critical alarms. l The storage system is running at off-peak hours. Context l If anomalies occur on ports when you are using the tool, check whether you are forced offline. l If the login user is in the insecure state, the system displays a dialog box asking the user to change its password on OceanStor DeviceManager or CLI. l When upgrading a device, do not change passwords, force users offline, or force users to change passwords upon the next login. Otherwise, the upgrade fails. Procedure Step 1 On the Upgrade page, select the device and click Perform Upgrade. Step 2 In the Warning dialog box that is displayed, click OK. Before the upgrade, ensure that the storage system meets the requirements displayed in the Warning dialog box. Otherwise, the upgrade may fail. Step 3 The system automatically starts to perform a pre-upgrade check, as shown in the following figure.Step 4 After the pre-upgrade check is complete, the system starts to perform the upgrade. The system automatically obtains disk information and upgrades the disks in online mode. The upgrade succeeds. | |||||||||||||||||||||||||||||||||||
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