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How to upgrade my storage

Created: Dec 20, 2018 01:15:28Latest reply: Dec 20, 2018 13:00:33 1077 11 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

I have two Oceanstor 5500 v3, I want to upgrade them, someone can help me?

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KOL
Created Dec 20, 2018 02:32:25

For your problem , upgrade storage from V300R003C10SPC100 to the latest version which is V300R006C20 .
Pls refer the upgrade guide document as bellow link : https://support.huawei.com/enterprise/en/doc/EDOC1100019264?idPath=7919749|7941815|21430818|21462748|21122039
By the way , pls install the latest hot patch which is V300R006C20SPH008 .
patch installation guide link : https://support.huawei.com/enterprise/en/doc/EDOC1100052021?idPath=7919749|7941815|21430818|21462748|21122039
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what is the source version and the target version ?
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We need to provide the corresponding storage upgrade documentation based on your source and target versions.
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For storage upgrade, you need to raise a ticket to your TAC and the front-line will assist you to create an RFC to evaluate the risks and process of the upgrade since it is a risky process. After evaluation, the front line and engineer will help you to perform the upgrade.
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OldDriverMichaelLee
OldDriverMichaelLee Created Dec 20, 2018 01:51:31 (0) (0)
Huawei can upgrade my storage for free?  
II
II Reply OldDriverMichaelLee  Created Dec 20, 2018 03:56:13 (0) (0)
it depends on the contract you purchase  
This post was last edited by OldDriverMichaelLee at 2018-12-20 01:53.

end customer cannot use smartkit to upgrade storage

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To latest version.
The current version is V300R003C10SPC100. thanks
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Pls check this upgrade guide , hope this can help you .
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For your problem , upgrade storage from V300R003C10SPC100 to the latest version which is V300R006C20 .
Pls refer the upgrade guide document as bellow link : https://support.huawei.com/enterprise/en/doc/EDOC1100019264?idPath=7919749|7941815|21430818|21462748|21122039
By the way , pls install the latest hot patch which is V300R006C20SPH008 .
patch installation guide link : https://support.huawei.com/enterprise/en/doc/EDOC1100052021?idPath=7919749|7941815|21430818|21462748|21122039
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what the needed capacity?
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