Does anyone know how to solve the ELAN_SMAC_Flapping alarm in OSN580?
I have an ELAN or VPLS service in NCE NMS and the split horizon group is already enabled. I always experience an ELAN_SMAC_Flapping Alarm. Based on the statement from huawei support, this alarm is being caused by the configuration at the Network Switch. However, whether the STP protocol is enabled or not on the switch port connecting to OSN 580 EM10 port,. the alarm still persist. The network switch is using the VRRP protocol between Switch 1 and switch 2. Does anyone here can help to advise on how to resolve this alarm?
ELAN_SMAC_FLAPPING is an alarm indicating the flapping of the source MAC address learned by an E-LAN service. This alarm is reported when two ports on an NE configured with an E-LAN service learn the same source MAC address.
Attribute
Alarm Severity
Alarm Type
Major
Service alarm
Parameters
When you view an alarm on the network management system, select the alarm. The Alarm Details field displays the related parameters of the alarm. The alarm parameters are in the following format: Alarm Parameters (hex): parameter1 parameter2... parameterN. For details about each parameter, please refer to the following table:
Name
Meaning
Parameter 1 to Parameter 6
Indicate the flapping source MAC address.
Parameter 7, Parameter 8
Indicate the VLAN ID of the E-LAN service.
Parameter 9
Indicates the port type prior to the MAC address flapping.
0x00: UNI port
0x01: NNI port
Parameter 10 to Parameter 13
Indicate the port ID prior to the MAC address flapping, either a UNI ID or an NNI ID.
Parameter 14
Indicates the port type after the MAC address flapping.
0x00: UNI port
0x01: NNI port
Parameter 15 to Parameter 18
Indicate the port ID after the MAC address flapping, either a UNI ID or an NNI ID.
Impact on the system
A network storm occurs.
Possible causes
A possible cause of the alarm is as follows:
Cause 1: A UNI port or an NNI port on the NE is looped.
Procedure
Cause 1: A UNI port or an NNI port on the NE is looped.
b) If a loopback exists, shut down the looped port. Check whether the alarm is cleared. If the alarm persists, contact our Huawei technical support engineers to handle the alarm.
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ELAN_SMAC_FLAPPING is an alarm indicating the flapping of the source MAC address learned by an E-LAN service. This alarm is reported when two ports on an NE configured with an E-LAN service learn the same source MAC address.
Attribute
Alarm Severity
Alarm Type
Major
Service alarm
Parameters
When you view an alarm on the network management system, select the alarm. The Alarm Details field displays the related parameters of the alarm. The alarm parameters are in the following format: Alarm Parameters (hex): parameter1 parameter2... parameterN. For details about each parameter, please refer to the following table:
Name
Meaning
Parameter 1 to Parameter 6
Indicate the flapping source MAC address.
Parameter 7, Parameter 8
Indicate the VLAN ID of the E-LAN service.
Parameter 9
Indicates the port type prior to the MAC address flapping.
0x00: UNI port
0x01: NNI port
Parameter 10 to Parameter 13
Indicate the port ID prior to the MAC address flapping, either a UNI ID or an NNI ID.
Parameter 14
Indicates the port type after the MAC address flapping.
0x00: UNI port
0x01: NNI port
Parameter 15 to Parameter 18
Indicate the port ID after the MAC address flapping, either a UNI ID or an NNI ID.
Impact on the system
A network storm occurs.
Possible causes
A possible cause of the alarm is as follows:
Cause 1: A UNI port or an NNI port on the NE is looped.
Procedure
Cause 1: A UNI port or an NNI port on the NE is looped.
b) If a loopback exists, shut down the looped port. Check whether the alarm is cleared. If the alarm persists, contact our Huawei technical support engineers to handle the alarm.
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