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How to reset the portal password of FusionCompute

Created: Jan 17, 2020 07:35:00Latest reply: Jan 17, 2020 08:04:01 1175 2 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

Hi, Community!


When I try to log in to FusionCompute 6.5.1 by VNC, I find that the password is incorrect. 

However, all the passwords I have known do not work. 


I want to know how to reset the portal password.


regards!

Featured Answers
stephen.xu
Admin Created Jan 17, 2020 07:45:53

Hello, Akbar!


You can reset the password by the following steps:


1. On FusionCompute, choose VM and Template > VM.


2. In the VM list, view the VRM VM ID and information about the host where the VRM VM is located, and Obtaining the VRM VM ID.


3. Use PuTTY to log in to the host accommodating the VRM VM.


Ensure that the management IP address and username gandalf are used to establish the connection.


4. Run the following command and enter the password of user root to switch to user root:


su - root


5. Run the following command to disable user logout upon system timeout:


TMOUT=0


6. Run the following command to reset the VNC login password of the management VM:


cd /opt/galax/


./NCclient ncModifyVNCAK ID of the management VM


The following information is displayed:

New VNC password.


7. Enter the new password and press Enter.

Reenter New VNC Password.


8. Enter the password again and press Enter.

The password is reset successfully if the following information is displayed:

reset vnc password succeed !



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All Answers

Hello, Akbar!


You can reset the password by the following steps:


1. On FusionCompute, choose VM and Template > VM.


2. In the VM list, view the VRM VM ID and information about the host where the VRM VM is located, and Obtaining the VRM VM ID.


3. Use PuTTY to log in to the host accommodating the VRM VM.


Ensure that the management IP address and username gandalf are used to establish the connection.


4. Run the following command and enter the password of user root to switch to user root:


su - root


5. Run the following command to disable user logout upon system timeout:


TMOUT=0


6. Run the following command to reset the VNC login password of the management VM:


cd /opt/galax/


./NCclient ncModifyVNCAK ID of the management VM


The following information is displayed:

New VNC password.


7. Enter the new password and press Enter.

Reenter New VNC Password.


8. Enter the password again and press Enter.

The password is reset successfully if the following information is displayed:

reset vnc password succeed !



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Hello, dear user!

Have a nice day!

We don't support reset FC portal password.

If you forget FC portal password, please try default password:IaaS@PORTAL-CLOUD8!

Or you can check your LLD, I think LLD should record this information.

If the problem still cannot be solved, please contact Huawei local representative office or local TAC.

Hope can help you!

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